What are the responsibilities and job description for the Account Manager position at Pinnacle Mobility-TOTAL WIRELESS MASTER AGENT?
Company Description
Pinnacle Mobility is one of the oldest and most trusted Total Wireless master dealers in the wireless industry, with over 30 years of experience. We offer a seamless experience for partners looking to open Total Wireless exclusive stores. Our comprehensive expertise and meticulously refined processes ensure successful outcomes for our partners. We handle critical communications with Total Wireless and provide essential assistance throughout the onboarding process. Pinnacle Mobility is committed to building strong, lasting partnerships based on open communication and mutual growth.
Role Description
This is a full-time, on-site role for an Account Manager located in Kansas City, MO. The Account Manager will be responsible for managing relationships with sub-dealers, overseeing the onboarding process, and providing continuous support to ensure successful operations. Daily tasks include managing communications, handling contract paperwork and negotiations, and addressing any queries or challenges. The Account Manager will also work closely with the team to ensure a transparent and smooth partnership experience for all sub-dealers.
Qualifications
- Experience in account management and partner relations
- Skills in negotiation and contract management
- Excellent communication and customer service skills
- Ability to work on-site at Kansas City, MO and travel
- Strong organizational and time-management skills
- Proficiency in handling onboarding processes and providing ongoing support
- Experience in the wireless industry is a plus
- Bachelor’s degree in Business Administration, Marketing, or relevant field