What are the responsibilities and job description for the Power Services Technician - Audio Visual, Event Technology position at Pinnacle Live?
Description
Power Services Technician
Company Overview
Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary
The Power Services Technician is responsible for providing power distribution load calculations and equipment set and strike, as required. They will also assist with floor operations, including setup, strike and operation of intermediate to advanced technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients.
Essential Functions
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.
Physical Demands
Required
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:
Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.
Power Services Technician
Company Overview
Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meeting and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We’re looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.
Job Summary
The Power Services Technician is responsible for providing power distribution load calculations and equipment set and strike, as required. They will also assist with floor operations, including setup, strike and operation of intermediate to advanced technology solutions in a hotel or hospitality environment with a focus on delivering unmatched customer service to our guests and clients.
Essential Functions
- Ensure all event sets and strikes are completed according to Company SOPs
- Assist sales team with load calculation to ensure appropriate power distribution equipment and services are being sold
- Ensure the safe set and strike of power distribution cabling and equipment, minimizing trip hazards and the potential for overloaded circuits
- Perform tie-ins of third-party electrical distribution equipment (show power)
- Operate intermediate technology solutions and troubleshoot if issues arise.
- Greet guests/clients before event and provide clear instructions on how to operate equipment.
- Provide continued communication with client to ensure success of all events
- Follows through on all client requests
- Look for opportunities to enhance client’s event
- Maintain accurate client event information within the Company’s business systems
- Review daily invoices with client and obtain client’s signature on invoice(s)
- Comply with all Company security and safety measures and is constantly aware of the property inventory and location of equipment and ensures inventory is secure from theft and /or damage
- Ensure all inventory is in good working order and rental condition
- Ensure any lost stolen or damaged equipment is immediately reported to management.
- Ensure inventory is secure from theft and/or damage.
- Make sure all Company occupied areas are clean, organized, and up to Company standards
- Continually work toward enhancing and improving technical skills to include audio, video/data, staging and computer operation and networking.
- Comply with all Company policies and procedures
- Other duties as assigned.
- High School Graduate or equivalent
- Minimum of two (2) years’ experience in the audio visual and/or hospitality industry
- Electrical background
- Computer proficiency (hardware, software and networking)
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed herein are representative of the knowledge, skill, and/or ability required.
- Demonstrated advanced technical operational ability
- Good working knowledge of computer hardware and software
- Planning ability; able to plan prioritize
- Excellent organizational skills and attention to detail
- Excellent verbal and written communication skills
- Strong interpersonal skills
- Strong team player orientation
- Commitment to best-in-class customer service for internal and external stakeholders
- Professional appearance
Physical Demands
Required
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:
- sit at a desk
- stand or walk for long periods, including up and down stairs
- consistently bend and stoop
- Use hands to hold, handle, or feel
- reach with hands and arms
- talk, hear and communicate.
- lift up to 50 pounds occassionally
- Generous time off with PTO, holidays and sick/personal days
- 401k with a contribution match
- Insurances; health, vision, dental and more
Pinnacle Live is committed to welcoming, valuing, and supporting every person and their unique contributions. We are actively working to foster an environment where diversity, equity, inclusion, belonging, and mutual respect thrive. We recognize that diversity is intersectional, and that actively valuing diversity demands that we continually strive to establish a welcoming atmosphere for all.
Pinnacle Live welcomes, openly acknowledges, empowers, and celebrates the diversity of all our team members, clients, and partners, and affirms the identities and experiences of all our members. We strive to create an environment where we actively embrace all forms of diversity.