Demo

Insurance Customer Service Manager

Pinnacle Insurance Services
Lees Summit, MO Full Time
POSTED ON 11/13/2025 CLOSED ON 1/12/2026

What are the responsibilities and job description for the Insurance Customer Service Manager position at Pinnacle Insurance Services?

A highly successful multi-line Insurance Brokerage in Lee's Summit is looking for a full time Customer Service Sales Representative to join our awesome team! Do you have insurance experience? Do you have a desire to grow financially & personally? Do you like to help people? If so, then we want to talk with you!

Our Agency Owner is looking for the right person to take under their wing. Would you like an opportunity to work and learn from some of the top agents in the industry? The person we are searching for will have the opportunity to work with our amazing and professional client base. We desire someone who is licensed in P&C and/or Life & Health so they can hit the ground running. The customer service sales representative who will excel in this role will have the personality and confidence to work with referrals which come in daily from top Realtors and Loan Officers.

Requirements

  • Minimum of 2-3 years of insurance experience
  • Active Property Casualty License and Life & Health License
  • Energetic and eager to help grow the business
  • Outgoing - likes to meet and talk to new people
  • Great communicator - phone, e-mail & face to face
  • Professional Demeanor
  • Organized
  • Responsible - good attendance
  • Self Improvement - wants to grow and be the best they can be

Responsibilities

  • Call, Quote and Meet with our new business referrals
  • Contact current clients regarding additional lines of business
  • Call new business warm leads to gather information and generate sales
  • Manage client files and organize client information
  • Assist the Agency Owner in maintaining and cultivating referral relationships

Compensation

  • Hourly Monthly Bonuses
  • Paid Vacation
  • Holiday Pay
  • Positive Work Environment
  • Ongoing Training & Learning

Job Type: Full-time

Experience:

  • Sales Experience: 1 year (Preferred)
  • Insurance Experience: 2 years ({Preferred)

Job Type: Full-time

Pay: $40,000.00 - $75,000.00 per year

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Ability to Commute:

  • Lees Summit, MO 64081 (Preferred)

Ability to Relocate:

  • Lees Summit, MO 64081: Relocate before starting work (Preferred)

Work Location: In person

Salary : $40,000 - $75,000

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