Targeted Case Manager

Job Summary:

We are seeking a compassionate and organized In-Home Care Targeted Case Manager to provide personalized support and guidance to individuals in need of home-based healthcare services. The ideal candidate will work closely with clients, their families, and Pinnacle In-Home Care staff members to ensure the delivery of appropriate and high-quality care. Provides rotating on-call scheduling service.

Responsibilities:

1. Assessment and Care Planning: Conduct comprehensive assessments to evaluate the client's medical, social, and psychological needs. Develop individualized care plans that address these needs while considering the client's preferences and goals.

2. Client Advocacy: Act as an advocate for clients, ensuring their needs and preferences are communicated effectively to healthcare providers. Support clients in navigating the healthcare system.

3. Coordination of Services: Collaborate with healthcare professionals, including nurses, therapists, and social workers, to coordinate the delivery of in-home care services. Ensure that care plans are followed and adjusted as needed.

4. Regular Monitoring: Continuously monitor the client's progress and adjust the care plan as necessary. Provide ongoing support to clients and their families.

5. Crisis Intervention: Respond to emergencies or crises that may arise within the home care setting. Implement appropriate interventions and connect with emergency services when required.

6. Documentation: Maintain detailed and accurate records of client assessments, care plans, progress, and any significant changes. Ensure compliance with all documentation and reporting requirements.

7. Education and Support: Educate clients and their families on available resources, health conditions, and self-care practices. Provide emotional support and guidance to promote overall well-being.

8. Community Outreach: Establish and maintain relationships with community resources and service providers that can benefit clients. Assist clients in accessing community-based services when appropriate.

9. Compliance and Regulations: Stay up to date with relevant regulations, guidelines, and best practices in in-home care. Ensure that all services provided meet legal and ethical standards.

Physical Requirements:

1. Prolonged periods of sitting at a desk and working at a computer.

2. Must be able to lift 15 pounds at times.

Qualifications:

- LPN or Master of Social Work or a four-year degree. Must be licensed in the State of Arkansas as a Registered Nurse, Licensed Practical Nurse, Social Worker or have a bachelor’s degree from an accredited institution or have two (2) years’ experience providing case management services to adults with physical disabilities.

- Proven experience in case management or healthcare coordination.

- Strong interpersonal and communication skills.

- Empathetic and client-centered approach.

- Knowledge of healthcare systems and resources.

- Excellent organizational and time management skills.

- Ability to work independently and as part of a team.

- Understanding of confidentiality and ethical considerations in healthcare.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Do you have a licensure as a RN/LPN in the state of Arkansas or Master of Social Work or a four-year degree?
• Are you a RN, LPN, Social Worker, or have 2 years of experience in providing case management services to adults with physical disabilities?

Work Location: In person

Salary : $37,800 - $47,900