Implementation Consultant

Pinnacle Group exists to connect people with opportunity. For the last 25 years, we've done exactly that by living our core values of putting people first, delivering excellence in all we do, and giving back to the communities in which we live and work. We are a leading workforce solutions company supporting the talent needs of global leaders in financial services, technology, communications, utilities, and transportation and we are one of the largest women and minority-owned companies in our industry. Our team of service-driven, energetic, and diverse professionals is well-respected in our industry and our leadership team is aligned and focused on taking the company to the next level. If you're looking for a new opportunity where you can truly make a difference, we hope you'll apply for a position with us.

Job Summary

• Project Scope & Planning
  
  

Collaborate with clients to define project scope, deliverables and timelines

Developed detailed implementation plans, milestones and resource requirements

Align expectations with stakeholders on system capabilities and customization limits

• Business process Analysis
  
  

Gather and document client requirements across various lines of business (procurement, HR, finance, legal)

Map current vendor lifecycle processes (onboarding, invoicing, compliance)

Identify gaps and recommend best practices enabled by the VMS

• System Configuration & Setup
  
  

Configure workflows, fields, and approval processes to client needs

Setup vendor categories, templates, forms and compliance rules

Conduct iterative configuration reviews and adjust based on feedback

• Testing & Quality Assurance
  
  

Develop and execute test cases for workflows, integrations and reporting

Facilitate user acceptance testing (UAT) with business stakeholders

Resolve defects, validate fixes and ensure readiness for production go-live

• Training & change management
  
  

Design training materials, job aids, and lead knowledge transfer sessions

Train client administrators, end users and vendor users on VMS functionality

• Go-Live & Post-Implementation Support
  
  

Lead system deployment and monitor initial production use

Provide hyper care support for issue resolution post go-live

Ensure smooth transition to client support teams or managed services

• Client Relationship Advisory
  
  

Act as main point of contact for implementation activities

Advise on VMS best practices & industry standards

Build strong client relationships to support long-term adoption and satisfaction

Qualifications

• Bachelor’s Degree is preferred
• Advanced configuration knowledge of VMS Platforms (Fieldglass, Beeline, VNDLY) (Beeline Level 2 certification & Fieldglass advanced certification/system integrator certification preferred)
• Prefer a minimum of 6 years previous experience in contingent workforce management supporting VMS, as well as experience with Beeline, FG & VNDLY VMS
• Demonstrated ability to work independently and within a team
• Ability to develop creative solutions to challenging problems