What are the responsibilities and job description for the Restaurant Server position at Pinnacle Golf Club?
Grove City, Ohio, USA
Department:
Food & Beverage
Job Type:
Part Time or Full Time
ABOUT THE ROLE
We are currently seeking experienced and customer-oriented individuals to join our team as Restaurant Servers at Cimi's Bistro. As a Restaurant Server, you will play a crucial role in providing exceptional service to our customers and members in a fine dining setting. Your responsibilities will include having in-depth knowledge of all menus, staying updated on menu changes, presenting new dishes to customers, and offering wine or drink pairings with food dishes.
REQUIREMENTS:
Provide exceptional customer service to guests and members in a fine dining restaurant setting.
Have a comprehensive understanding of all menus, including brunch, lunch, dinner, and special menus.
Stay updated on any menu changes and communicate them to customers effectively.
Present new dishes on the menu to customers, highlighting their features and ingredients.
Memorize wine and drink pairings with food dishes to offer recommendations to guests.
Understand and stay updated on the weekly Bistro Special menus and provide detailed information to customers.
Take accurate food and beverage orders from customers and enter them into the POS system.
Serve food and beverages promptly and accurately.
Address any customer inquiries, concerns, or special requests in a professional and timely manner.
Collaborate with other restaurant staff, including kitchen and bar teams, to ensure smooth service and customer satisfaction.
Maintain cleanliness and organization of work stations, dining areas, and service areas.
Adhere to all food safety and sanitation regulations to maintain a clean and hygienic environment.
Uphold a high standard of professionalism and exceptional service, meeting and exceeding customer expectations.
Requirements:
Previous experience as a server in a fine dining restaurant is preferred.
Extensive knowledge of menus, food ingredients, and wine or drink pairings.
Exceptional communication and interpersonal skills.
Ability to provide outstanding customer service in a high-end dining environment.
Excellent memorization skills to remember menu details and customer preferences.
Flexibility to work evenings, weekends, and holidays as per restaurant schedules.
Ability to work well in a team and collaborate effectively with colleagues.
Strong organizational and multitasking skills.
Knowledge of POS systems and basic computer skills.
Understanding and commitment to maintaining a professional and polished appearance and demeanor.
ABOUT THE COMPANY
At Pinnacle Golf Club, we are proud to offer a range of dining options that cater to both our members and the general public. Cimi’s Bistro, our signature restaurant, is open to everyone, meaning you don’t need to be a member to enjoy our exceptional cuisine. Whether you're stopping by for a casual lunch, a relaxing dinner, or a special event, Cimi's welcomes all with an inviting atmosphere and a menu designed to delight every palate.