What are the responsibilities and job description for the Accounts Receivable Specialist position at Pinnacle Communications?
Accounts Receivable Specialist
Department: Accounting
Location: Fargo ND Office
Job Title: Accounts Receivable Specialist
Reports To: Accounting Receivable Manager
Type of Position: Full-time, 40hrs/week.
Email Resume to: jobs@pinn360.com
General Description:
- Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.
- Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable.
- Collection calls and/or emails to customers completed timely and in a professional manner resolving disputes and questions and researching discrepancies.
- Maintain current and accurate account notes in collection software.
- Provide updates on accounts to A/R Manager, Operations, and Sales as needed.
- Notify the manager of negative payment patterns.
- Receives, researches, and resolves a variety of routine internal and external inquiries concerning account status, including communicating the resolution of discrepancies to appropriate department.
- Aid in the DTV master billing and account billing reconciliation
- Answer incoming calls from customers on the AR line
- Performs other duties as assigned by management.
Schedule:
- Day shift
- Monday to Friday 8am-5pm
Experience:
- 3 years’ experience of proven success in a commercial credit/collections position and accounts receivable practices.
- Firm but courteous telephone manners.
- Ability to successfully manage delinquent accounts.
- Ability to learn all aspects of the Company’s proprietary software.
- Strong Microsoft Office experience
- Strong written and verbal skills
- Proven success in dealing with customers and company personnel at all levels.
- Detailed orientated with strong analytical and problem-solving skills.
- Organized with the ability to support multiple concurrent projects.
Education:
- Associate Degree in Accounting or related field preferred (Significant applicable experience may be substituted for the education requirement).
Pay: $20.00 per hour
Expected hours: 40.0 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Work Location: In person
Salary : $20