What are the responsibilities and job description for the Clinical Manager position at Pinnacle Branding?
Are you looking to make a difference in patients’ lives with a company that values your expertise? Join us in our mission of delivering compassionate healthcare where it matters most –– at home.
Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for
a Clinical Manager to join our award-winning team.
Key Responsibilities
- Referral & plan-of-care execution: Triage new referrals, confirm required disciplines, align care plans and goals, and update alerts/journal notes.
- Episode monitoring & case conferencing: Track cases through audits and case conferences; be available during operating hours for clinician questions.
- Field coaching: Conduct ride-alongs and field coaching as clinically indicated, including for onboarding, performance remediation, or quality improvement initiatives.
- Documentation & OASIS accuracy: Remove barriers to timely notes, enforce SOPs, and ensure OASIS and care plans reflect current status; promote appropriate Telehealth and Patient Portal use.
- Performance management: Hold regular 1:1s with assigned staff and the Clinical Assistant; reinforce standards, issue corrective actions when needed, and support ongoing competency.
- Quality inputs: Conduct quarterly record reviews; share findings and recommendations to DCS/ADCS; assist in branch QI tasks as directed.
- Talent & onboarding support: Help screen/interview candidates, recommend hires, and execute onboarding checklists and early-tenure coaching.
- Training delivery: Facilitate in-service sessions and education assigned by DCS; track completion and retention of key practices.
- Culture & professionalism: Model mission/values; maintain a respectful, compliant environment with patients, colleagues, vendors, and leaders.
- Other branch support: Perform additional tasks assigned by the DCS/ADCS/Regional Leadership to meet patient care and operational needs.
- This role is not intended to function as a permanent in-branch position, nor to serve as general coverage for staffing shortages absent defined clinical or quality needs.
Qualifications
- Must have a current RN license (state-specific).
- Minimum two years of experience in home health or a related field.
- Strong leadership and management skills.
- Excellent communication, organizational, and time management skills.
- Knowledge of healthcare regulations and home health standards of care.
- Proficient in using electronic medical records (EMR) and other healthcare technologies.
Why Choose Pinnacle?
- Personalized, One-on-One Care: Help patients heal and regain their independence by delivering individualized care in the comfort of their homes.
- Growth & Stability: Over two decades as Florida’s largest independent home health agency.
- Ongoing Professional Development: Free Continuing Education Units (CEUs) to support licensure and career advancement.
- Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
- Recognized Excellence: Ranked as a USA Today Top Workplace.
- Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.
Pinnacle promotes an inclusive environment and is an equal opportunity employer. We prohibit discrimination or harassment based on race, religion, age, gender, national origin, disability, veteran status, or other legally protected characteristics.
Be part of a company that empowers clinicians to make a difference in the lives of over 10,000 patients across Florida every day. Apply now!