What are the responsibilities and job description for the Relief Men's Inn Counselor position at Pine Street Inn?
Description
SCHEDULE: On Call as Needed, 6:45am-3:15pm., Essential position during weather and other emergencies.
Pays $21.40 - $30.00 per hour DOE - (Salary ranges provided are based on relevant experience and skill set)
LOCATION: 444 Harrison Ave – Boston, MA
Job Description
SUMMARY OF THE POSITION:
The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests’ needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guests needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous. The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The GSS is required to make sound decisions and appropriately seeks guidance from a supervisor.
Requirements
EDUCATION/TRAINING:
Required
REQUIRED:
SCHEDULE: On Call as Needed, 6:45am-3:15pm., Essential position during weather and other emergencies.
Pays $21.40 - $30.00 per hour DOE - (Salary ranges provided are based on relevant experience and skill set)
LOCATION: 444 Harrison Ave – Boston, MA
Job Description
SUMMARY OF THE POSITION:
The Guest Services Specialist (GSS) works from the Pine Street Inn policy and procedures developed to ensure a safe shelter environment for guests and staff. The Guest Services Specialist has a primary focus on the direct care of guests and, as such, responds to guests in a timely and professional manner based on the prioritization of guests’ needs. The GSS assists with the development and implementation of a housing pathway by motivating guests to rapidly work on housing and connecting guests to appropriate resources. The Guest Services Specialists will also assist guests in connecting with substance abuse, mental health and medical resources when the shelter cannot safely accommodate a guests needs. The GSS is required to stay energized and focused even when demands are ambiguous and strenuous. The GSS is required to enter data into the Homeless Management Information (HMIS) system and to document reports in keeping with agency policy. The GSS is required to make sound decisions and appropriately seeks guidance from a supervisor.
Requirements
EDUCATION/TRAINING:
Required
- High School diploma or GED
REQUIRED:
- Minimum of one (1) year of experience in the Human Services field
- Valid MA driver’s license in good standing
- Bilingual English/Spanish
- Administering Narcan and in a work setting
- Knowledge in the areas of addiction, recovery, and mental illness
- Knowledge of issues pertaining to the homeless
- Knowledge of area resources
Salary : $21 - $30