Production Manager

Maintenance Division

Position Summary

Pine Lake Nursery & Landscape is seeking an experienced and results-driven Production Manager to lead landscape maintenance operations and ensure exceptional service delivery across a portfolio of commercial properties.

This leadership role is responsible for overseeing daily field operations, developing high-performing teams, driving quality standards, promoting a culture of safety, and maximizing operational efficiency. The ideal candidate is a hands-on leader who thrives in a fast-paced environment and is passionate about building successful teams.

Key Responsibilities

Operations Management

• Oversee daily landscape maintenance operations, routing, and crew scheduling.

• Ensure work is completed safely, efficiently, and according to company standards.

• Monitor production performance and make adjustments to improve efficiency.

• Manage equipment allocation and utilization across assigned crews.

• Maintain accurate property maps, routing information, and operational records.

• Ensure all contract specifications and service expectations are met.

Quality Control

• Conduct regular property inspections to ensure quality standards are consistently achieved.

• Identify deficiencies and implement corrective actions proactively.

• Maintain a strong focus on customer satisfaction and service excellence.

• Partner with Account Managers to address client concerns and service requests.

Leadership & Team Development

• Lead, coach, and develop Foremen and field personnel.

• Establish clear performance expectations and accountability measures.

• Conduct field training and provide ongoing development opportunities.

• Promote a positive, safety-focused, and team-oriented work environment.

• Support recruiting, interviewing, onboarding, and retention efforts.

Financial & Operational Performance

• Monitor labor efficiency, production rates, and crew performance.

• Assist in managing operational budgets and controlling costs.

• Ensure resources are utilized effectively to maximize profitability.

• Support strategic planning and operational improvements.

Safety & Compliance

• Promote and enforce all company safety policies and procedures.

• Conduct regular safety observations and field audits.

• Ensure crews maintain compliance with company, customer, and regulatory requirements.

• Foster a culture where safety is a daily priority.

Business Growth Support

• Identify enhancement opportunities and communicate them to Account Managers.

• Support business growth initiatives through operational excellence.

• Assist with planning and executing enhancement projects when needed.

Qualifications

• Minimum 5 years of landscape maintenance, operations, or production management experience.

• Proven leadership experience managing multiple crews and supervisors.

• Strong knowledge of landscape maintenance practices and field operations.

• Experience with routing, scheduling, workforce planning, and production management.

• Understanding of production rates, contracts, budgets, and operational performance metrics.

• Ability to read and interpret property plans and site maps.

• Experience creating or utilizing Gantt charts and project schedules preferred.

• Proficiency with Microsoft Office and operational software platforms; Aspire experience preferred.

• Strong communication, organizational, and problem-solving skills.

• Bilingual (English/Spanish) preferred.

• Valid driver's license and acceptable driving record required.

What Success Looks Like

• Crews consistently achieve production and efficiency goals.

• Properties meet or exceed company quality standards.

• Safety expectations are upheld without exception.

• Foremen and crew members are developed, engaged, and accountable.

• Operational challenges are addressed proactively.

• Enhancement opportunities are identified and communicated effectively.

• Client expectations are consistently met or exceeded.

Who You Are

• A proactive leader who anticipates challenges and takes action.

• Organized, dependable, and highly detail-oriented.

• A strong communicator who earns the trust of crews, clients, and leadership.

• Solutions-focused with a sense of ownership and accountability.

• Committed to developing people, improving processes, and driving results.

Compensation & Benefits

• Competitive Salary

• Performance Bonus Opportunities

• Company Vehicle

• Paid Time Off (PTO)

• Health, Dental, and Vision Insurance

• Professional Development Opportunities

• Career Growth and Advancement

Employment Requirements

• Must pass a pre-employment drug screening.

• Drug-free workplace.

• Must be legally authorized to work in the United States.

Pine Lake Nursery & Landscape is an Equal Opportunity Employer committed to providing a safe, professional, and rewarding environment where employees can build long-term careers and grow alongside our organization.