Regional Operations Manager

Job Title:               Regional Manager 

Reporting to:       Chief Operating Officer

Classification:       Full Time/Professional                 

Status:                  Exempt  

The Regional Manager will be responsible for overseeing the daily and long-term sales and operations of a company's branches across a geographic region. The Regional Manager will be responsible for setting and adjusting goals and overseeing the training of managers and others in the region s/he is responsible for.

Purpose

• Lead Branch Managers in the development of annual Business Plans (including Budgets) designed to achieve strategic objectives.
• Achieve the annual revenue growth and profitability targets for assigned Branch Operations, and responsible for P&L.
• Routinely evaluate performance conditions, mitigate any shortfalls, and implement necessary changes as deemed necessary.
• Lead branch managers to achieve operational, administrative and sales performance metrics and criteria.
• Lead branch managers and sales team thru the development and successful execution of local sales strategy.
• Ensure the Branches within the Region are working cohesively and supporting their individual Branch operations along with the objectives of the Region and Organization.
• Attract and retain a diverse group of highly skilled employees that will passionately deliver uncompromising service.
• Manage resources to ensure maximum utilization of company assets (i.e. development and support of supply chain strategy within the assigned region, and supervise execution of regional order fulfillment).
• Engage with regional employees through regular branch visits and interactive initiatives that promote teamwork and increase employee morale.
• Establish a presence in regions by conducting regular branch visits, staff meetings and engagements with branch managers.
• Work with corporate leadership team and colleagues to develop programs and strategies for supporting local operational and sales excellence.
• Communicate effectively with assigned branches, both individually and/or collectively, any successes and challenges associated with company policy or strategy change.
• Collaborate with assigned branch managers and staff to identify improvement opportunities for the branch, region, or company.
• Create regional sales plans and quotas in alignment with business objectives.
• Report on regional sales results.
• Forecast quarterly and annual profits.
• Identify hiring needs.
• Prepare and review the annual budget for the area of responsibility.
• Analyze regional market trends and discover new opportunities for growth.
• Address potential problems and suggest prompt solutions.
• Participate in decisions for expansion or acquisition.
• Suggest new services/products and innovative sales techniques to increase customer satisfaction.

Knowledge, Skills, Core Competencies

• Demonstrates excellent leadership skills and maximize potential to manage a diverse group to attain performance expectations and generate results
• Demonstrates the ability to identify needs and to allocate appropriate resources to ensure effective operating results and cost management
• Assumes personal accountability of results, decisions, and own behavior
• Drives for results and achieves important goals; consistently keeps commitments
• Identifies problems, works collaboratively with sales team members to overcome challenges, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges; maintains confidentiality where appropriate

Pine Environmental Services reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment.

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