What are the responsibilities and job description for the Dental Office Manager position at Pine City Family Dental?
Office Manager – Dental Clinic
Pine City Family Dental — Pine City, MN
Full-Time | $29–$34/hr DOE | Monday–Thursday | Fridays mostly off
About Us
At Pine City Family Dental, we do things the right way — for our patients, for our team, and for the long-term health of our practice. We're a close-knit group that genuinely cares about the people who walk through our doors and the people who show up every day to serve them. We're looking for an Office Manager who shares those values and is ready to help us keep growing.
About the Role
This is a leadership role at the heart of our practice. You'll be the person who keeps the front office humming, supports the team through the tough moments, and helps create an environment where everyone — patients and staff alike — feels taken care of. You're not just managing logistics; you're setting the tone.
We're seeking a strong managerial candidate and we mean that broadly. If you've led high-performing teams in a fast-paced environment — whether in healthcare, hospitality, restaurant management, retail, or beyond — we want to hear from you. Great leadership translates. Dental experience is a plus, not a prerequisite.
Schedule & Pay
Monday – Thursday: 7:00 AM – 5:00 PM
Fridays: As needed — otherwise off
Pay: $29–$34/hr depending on experience
What You'll Do:
Team Leadership
- Lead, support, and develop a team of dental professionals
- Conduct regular 1:1s and help team members grow in their roles
- Handle scheduling, time-off requests, timecard approvals, and corrections
- Address employee concerns, review requests, and interpersonal conflicts with fairness and care
Front Office & Operations
- Scrub and optimize the clinical schedule to keep the day productive
- Assist Patient Care Specialists with presenting treatment plans
- Jump in on phones and front desk support when the team needs a hand
- Handle escalated patient concerns with professionalism and a calm head
- Troubleshoot scheduling and clinical challenges as they arise
Who YOU Are
You're a natural leader — firm when you need to be, approachable always. You listen before you react, you solve problems without drama, and you take pride in a well-run operation. People trust you, and you take that seriously.
- Proven experience managing a team of 8 or more — dental, healthcare, restaurant, hospitality, and other fast-paced industries are all welcome
- Strong organizational and communication skills
- Excellent with customers/patients and comfortable handling difficult conversations
- Solutions-oriented, steady under pressure, and genuinely team-first
Why Pine City Family Dental?
Because this is a place that actually walks the talk. We invest in our team, treat our patients like family, and make decisions based on what's right — not just what's easy.
If you're looking for a leadership role where your impact is real and your work is appreciated, we'd love to meet you.
Job Type: Full-time
Pay: $29.00 - $34.00 per hour
Expected hours: 38 – 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Health insurance
- Health savings account
- Paid time off
- Vision insurance
Experience:
- Management: 2 years (Required)
- Dental : 2 years (Preferred)
Work Location: In person
Salary : $29 - $34