What are the responsibilities and job description for the Front Desk position at Pine Bluffs Hotel?
Benefits:
- Free uniforms
- 401(k)
- Flexible schedule
Must be available weekends, and holidays. Reliable transportation required.
Provides guests with excellent customer service while being an active being an active
member of an award-winning team We are looking for someone who is interested in
building upon or creating a long-term career in the hospitality industry. With room for
career development and growth in a quickly advancing hotel management company, we
welcome anyone who is eager to learn and has a knack for customer service
Checks guests in and out of the hotel positively and professionally.
- Follows established protocols in the operation of the hotel.
- Maintains coffee bar and breakfast buffet in the morning.
- Operates washing and drying machines and folds laundry.
- Cleans public areas.
- Provides safety and security for the hotel and its guests.
- Will also act in a sales role to book rooms and events.
- Follows the hotel key control procedures at all times.
- Is familiar with the hotel emergency plan and is able to confidently partake in
emergency training procedures.
- Observes guest and hotel confidentiality procedures.
- Uses the hotel safe lifting procedures.
- Reports all incidents and injuries to the appropriate supervisor.
- Wear uniform at all times while on duty.
- Ensures that there is a front desk staff member to attend to the hotel at all times.