What are the responsibilities and job description for the Front Desk Staff/ Pin Chaser position at Pin City Bowling?
Job Overview
We are seeking energetic and customer-focused Front Desk Staff/Pin Chaser to join our vibrant entertainment venue. In this role, you will be the welcoming face of our facility, ensuring guests have a memorable experience from the moment they arrive. Your responsibilities will include managing guest interactions, and maintaining a safe, clean, and fun environment.
Responsibilities
- Greet guests warmly upon arrival and provide exceptional customer service throughout their visit
- Manage guest check-in and ticketing using POS systems and process cash transactions accurately
- Maintain cleanliness and safety protocols across the venue, including manual handling of equipment and outdoor work when necessary
- Assist with event setup, management, and breakdown for special occasions or tournaments
- Handle guest inquiries, resolve conflicts promptly, and ensure a positive experience for all visitors
Requirements
- Strong customer service skills with the ability to communicate clearly and confidently in public speaking situations
- Knowledge of retail sales, cash handling, POS systems, and processing transactions accurately
- General bowling knowledge is helpful
- Must maintain professional appearance
Join us to be part of a dynamic team dedicated to creating fun-filled experiences while ensuring safety and excellent guest services. We value energetic individuals who thrive in lively environments and are committed to delivering memorable moments for every visitor!
Benefits:
- Flexible schedule
Work Location: In person