Manager: SNAP CAN

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Position Summary

The SNAP CAN Manager is responsible for leading the College’s SNAP CAN program and initiatives, with guidance and direction from College leadership and administration. This position performs management level duties for the complex, multifaceted SNAP CAN program. The SNAP CAN Manager administers, supervises and manages the operational and contractual services for SNAP CAN implementation at PCC and as a SNAP CAN intermediary for other community colleges in Arizona. The Manager is responsible for managing SNAP CAN contract projects, including developing and maintaining data systems and processes needed for ongoing reporting on student enrollment and outcomes, support services issued, and performance. This position works with a wide variety of internal and external partners, including administrators, staff, and representatives from external organizations.

The work schedule for this position is flexible and may include working at a variety of PCC locations, working evenings and weekends and local travel.

Duties & Responsibilities

• Plans, develops, implements and administers complex programs and projects. Develops action plans and evaluates program goals, plans, operations, and funding needs. Leads and participates in program planning especially as it relates to data tracking and grant deliverables for program
• Oversees the development and administration of student support systems and services, professional development and training, and community referral services and related partnerships
• Manages and tracks budget, expenses, processes and program services in alignment with all College, state and federal guidelines and regulations
• Creates and manages systems and processes for student enrollment, data tracking, student support service issuance, and achieving/reporting on grant metrics and deliverables, in close collaboration with management/admin, faculty, and staff
• Coordinates student support service application and award process for a variety of assistance services, maintaining fiscal grant records, and coordinating payment of student tuition, fees, books, tools, and other support services
• Develops and maintains internal and external contracts; develops strategies and coordinates efforts to ensure program success and client satisfaction. Develops strategies for generating revenue and external partnerships; manages implementation and evaluation
• Provides technical assistance to other community colleges and partners involved in consortium grants, to aid in the development of processes for tracking and reporting data and grant deliverables. Coordinates with internal and external College and community partners to assess how grant programs and services offered meet the needs of partners and targeted populations
• Gathers, extracts, summarizes, compiles, and prepares data for required and ad hoc reporting, marketing, grant development, continuous improvement, and other purposes. Acquires data from primary or secondary data sources and creates and maintains databases/data systems. Determines data to be analyzed, explores relation of data to population and ensures data quality and validity of grant reporting
• Works closely with administration to prioritize business and information needs; makes recommendations for new and ongoing initiatives and grant needs
• Supervises work of others, including planning, assigning and scheduling work, reviewing work and ensuring quality standards, training staff and overseeing their productivity, and conducting employee(s) performance evaluation. May have responsibility for making decisions on hiring, termination and disciplinary recommendations
• Represents the College at a variety of internal and external events and activities. Provides complex consultative services for program area and legal requirements
• Performs all other duties and responsibilities as assigned or directed by the supervisor
  
  

Job Requirements/Qualifications

• Bachelor’s degree in a related field and
• Three to five years of related experience and
• One to three years of supervisory experience
  
  

or

• An equivalent combination of certification, education and experience sufficient to successfully perform the essential duties of the job such as those listed above
  
  

Preferred

• Master’s degree in a related field
• Five plus years of related experience
  
  

Knowledge, Skills And Abilities

• Program management including communication, organization, facilitation and independent decision making
• Coordinating and evaluating programs and delivery of services; Monitoring day-to-day operational activities
• Collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
• Compiling and analyzing data; Preparing a variety of reports; Applying analytical methods and techniques
• Develop and maintain collaborative, respectful relationships with colleagues and students from a wide range of backgrounds to foster a student-friendly, inclusive environment
• Demonstrate curiosity, cultural humility, and empathy when engaging with diverse populations, contributing to a culture of care and belonging
• Using computer hardware and software or computer-assisted products apply to assessment, training, data tracking, and administering programs and services
• Budget/resource management
• Communication and interpersonal skills as applied to interaction with students, co-workers, supervisors, and the general public
• Positive, productive and flexible customer service
• Think critically and strategically
• Work independently and as a member of a team
• Workforce development trends and issues
• Local, state and federal rules and regulations impacting assigned program
• Prioritize and manage multiple projects in an environment with regular interruption
• Leadership and supervisory principles: Prioritizing work and performing multiple tasks; Training, monitoring, evaluating staff
• Interpersonal and communication skills as applied to interaction with coworkers, supervisor, the general public
• Marketing and public relations principles; principles and methods for promoting programs and services
  
  

If you require assistance, or a reasonable accommodation for individuals with disabilities, please do not hesitate to contact Pima Community College Human Resources.

Human Resources Contact Information

• Phone: (520) 206-4624
• TTY: (520) 206-4530
• Email: hr@pima.edu
  
  

Pima Community College is an Equal Opportunity Employer. We encourage applications from all qualified individuals.