Assistant Property Manager

Pilot Property Management is a local company specializing in multifamily real estate in the greater Seattle area. Our focus on long-term client success is at the core of everything we do and we strive to operate the properties we have been entrusted to manage as if they were our own. As our portfolio of 1,100 units continues to grow, we’re looking for team members who are eager to learn, provide exceptional support to residents and property owners, and help ensure smooth day-to-day operations across our communities.The Assistant Property Manager (APM) works closely with the property managers to support the operations for a portfolio of properties. One can expect to work with a variety of building types, locations, vendors, and tenants. As a primary point of contact for residents, the Assistant Property Manager is an important face of the company and as such, must convey our brand of professionalism and a can-do attitude. Our ideal candidate thrives in a fast-paced environment, enjoys working with people, and takes pride in supporting smooth property operations. They are detail-oriented, organized, and eager to collaborate with senior managers and vendors to deliver outstanding service to residents and property owners.Required Skills/QualificationsMinimum 2 years’ experience in retail, customer service, or administrative rolesReliable personal transportation for daily travel between property sites throughout the greater Puget Sound areaValid Washington driver’s license with an insurable driving recordHigh school diploma or equivalentExcellent written and verbal communication skillsStrong organizational skills and ability to adapt to a fast-paced, changing environmentEffective time management, including task prioritization and clear communicationHigh computer literacy, including proficiency with Microsoft Office SuiteWillingness to learn and use multiple property management and collaboration systems (e.g., AppFolio, SharePoint)Ability to remain calm and professional in high-pressure situationsOpenness to constructive feedback and commitment to continuous improvementPreferred QualificationsPrior leasing or property management experienceHigher education (college coursework or degree, or professional certificate)Strong problem-solving skills and initiativeAbility to work collaboratively with a teamDutiesFirst and foremost, the Assistant Property Manager will provide residents with exceptional customer service. Duties include but are not limited to:Provide exceptional customer service to prospective and current residents, responding promptly to inquiries and service requestsMaintain accurate resident files and records in accordance with company policiesCoordinate and monitor lease renewals, post notices, and conduct audits (file, parking, storage, key, insurance, bike)Advertise and inspect available apartments; complete move-out and pre-move-in walk-throughs, including coordinating maintenance and cleaningSchedule and tour prospective residents; maintain records of guest activities and apartment availabilityMeet, accompany, and coordinate vendors and contractors at propertiesSupport financial workflows, including invoice review, move-out accounting, monitoring delinquency, and arranging payment plansLearn and utilize property management software and company systems (e.g., AppFolio, SharePoint)Ensure compliance with federal, state, and local fair housing laws, local housing programs, and safety inspection requirementsFoster a safe and healthy work environment by reporting unsafe conditions and following safety protocolsAdhere to company policies, standard operating procedures (SOPs), and valuesAssist with owner communications and reporting as neededSupport the property management team with additional tasks as assignedCompensation & BenefitsWe believe in building meaningful relationships and that starts with our team! In addition to wages, we offer great benefits and growth opportunities within the company. $26-28 per hourMileage reimbursement for work-related travel100% Company-paid comprehensive health insurance (medical, vision, and dental) group life insuranceCompany-paid Long-Term Disability Insurance401(k) with company matchPaid company holidays Vacation Leave Sick LeaveFun company events & development opportunitiesAdditional InformationThis position will cover a portfolio of properties located across the greater Seattle area, including in Snohomish and Pierce counties. Daily travel between locations is common.Schedule: this is a full-time, non-exempt position, generally working Monday - Friday 8:30am – 5:30pmWork Environment: We are an office-first team. Onsite work in our office in Seattle comprises about 50-60% of the work, and 40-50% is in the field at managed properties (subject to change). Team members are generally expected to be in the office (located in Seattle) when not at properties. Pilot Ventures LLC (Pilot Property Management & Pilot Capital) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.Powered by JazzHRAh0xzr4pB4

Salary : $26 - $28