Demo

Specialist, Licensing

Pilot Flying J
Knoxville, TN Full Time
POSTED ON 7/23/2026 CLOSED ON 8/4/2026

What are the responsibilities and job description for the Specialist, Licensing position at Pilot Flying J?

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.



Job Description

The primary responsibility of this Knoxville, TN based role is to ensure compliance with all necessary state and local business license and tax liabilities required for Pilot’s business activities. This role requires effective collaboration with government agencies, regulatory bodies, and internal stakeholders to facilitate the licensing process.

  1. Monitor changes in state and/or local licensing-related requirements applicable to retail store locations or other company business activities.
  2. Complete tax analyses to determine business license and related tax liabilities, including gross receipts filings.
  3. Ability to collaborate effectively with government agencies, internal stakeholders (including Executive Leadership), and regulatory bodies to gather necessary documents and facilitate the licensing process.
  4. Maintain an accurate record of licensing documents and adhere to SOX compliance while performing payment processing.
  5. Assist with mediating issues at the store level that could impact licensure and business operations. (e.g. inspections, violations)
  6. Model behaviors that support the company’s common purpose; ensure guests and team members are supported at the highest level
  7. Other duties, as assigned

Qualifications

  • We are seeking applicants with a local presence in Knoxville, TN or the surrounding communities.
  • Associate degree required
  • Bachelor’s degree in related business field preferred, accounting preferred
  • Basic Microsoft Office skills
  • Familiarity with Avalara License Management, Lawson, or Infor preferred
  • Familiarity with multi-jurisdiction and Canadian tax and licensing laws
  • Excellent analytical, critical thinking, and organizational skills
  • Strong attention to detail
  • Excellent written and oral communication skills
  • Ability to make decisions and work with minimal supervision
  • Ability to set priorities, multitask, meet deadlines, and resolve problems with a high sense of urgency
  • Ability to work extended hours as needed to meet deadlines
  • This position requires candidates to be legally authorized to work in the United States without employer sponsorship

Additional Information

Nation-wide Medical Plan/Dental/Vision

401(k) and Flexible Spending Accounts

Employee Fuel Discount

Adoption Assistance

Tuition Reimbursement

Onsite Gym and Cafeteria

Weekly Pay



All your information will be kept confidential according to EEO guidelines

Salary.com Estimation for Specialist, Licensing in Knoxville, TN
$84,265 to $103,734
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