What are the responsibilities and job description for the General Store Manager position at Pilot Company?
Company Profile
Pilot Company is a renowned network of travel centers, with over 30,000 team members and 750 retail and fueling locations across the United States and Canada. Our energy and logistics division serves as a top supplier of fuel, operating one of the largest tanker fleets and providing essential services to oil operations in key basins. Pilot Company supports a diverse portfolio of brands, leveraging expertise in supply chain, retail operations, logistics, technology, and digital innovation.
Our company's history dates back to 1958, founded on principles of integrity, people-first culture, and community engagement. Today, we continue to prioritize these values, fostering a positive work environment and promoting social responsibility. As an equal opportunity employer, we invite applications from qualified candidates without regard to their background or characteristics.
Our organization values military veterans and encourages them to apply for this role.
Job Description
The Retail General Manager is responsible for overseeing high-volume retail facilities, driving sales, profit, and customer satisfaction objectives. This position demands exceptional leadership, communication, and problem-solving skills, as well as the ability to build, coach, and develop high-performing teams. The successful candidate will maintain effective relationships with vendors, suppliers, and internal stakeholders, contributing to the company's growth and success.
Responsibilities Include:
As a Retail General Manager, you should possess:
Pilot Company is a renowned network of travel centers, with over 30,000 team members and 750 retail and fueling locations across the United States and Canada. Our energy and logistics division serves as a top supplier of fuel, operating one of the largest tanker fleets and providing essential services to oil operations in key basins. Pilot Company supports a diverse portfolio of brands, leveraging expertise in supply chain, retail operations, logistics, technology, and digital innovation.
Our company's history dates back to 1958, founded on principles of integrity, people-first culture, and community engagement. Today, we continue to prioritize these values, fostering a positive work environment and promoting social responsibility. As an equal opportunity employer, we invite applications from qualified candidates without regard to their background or characteristics.
Our organization values military veterans and encourages them to apply for this role.
Job Description
The Retail General Manager is responsible for overseeing high-volume retail facilities, driving sales, profit, and customer satisfaction objectives. This position demands exceptional leadership, communication, and problem-solving skills, as well as the ability to build, coach, and develop high-performing teams. The successful candidate will maintain effective relationships with vendors, suppliers, and internal stakeholders, contributing to the company's growth and success.
Responsibilities Include:
- Developing and executing comprehensive business plans to achieve sales and profit objectives
- Leading subordinate employees through regular meetings, ensuring clear communication and expectations
- Maintaining strong partnerships with vendors and suppliers
As a Retail General Manager, you should possess:
- At least 2-3 years of management experience in the retail, restaurant, grocery, or service industry with financial results accountability
- Proven management proficiency in high-volume retail environments
- Exceptional team leadership, communication, and problem-solving skills
