What are the responsibilities and job description for the Receptionist/Administrative Assistant position at Pillsbury Physical Therapy?
Overview
We are seeking a professional and organized Receptionist/Administrative Assistant to join our team. This role is vital in ensuring smooth office operations, providing excellent customer service, and supporting administrative duties.The ideal candidate will possess strong office management skills, proficiency with computer applications, and the ability to handle multiple tasks efficiently.
Duties
- Greet visitors and clients at the front desk with professionalism and courtesy
- Manage multi-line phone systems, screen calls, and direct inquiries appropriately
- Handle data entry, filing, and document proofreading to maintain accurate records
- Manage scheduling of appointments
- Provide customer support via phone, email, or in person, ensuring excellent service standards
- Process incoming referrals in a timely manner
- Ability to verify insurance, collect copays and outstanding balances
Skills
- Strong organizational skills with excellent time management abilities
- Experience with office management systems and clerical procedures
- Exceptional phone etiquette and customer service skills
- Ability to handle multi-line phone systems efficiently
- Office experience in administrative or receptionist roles preferred
- Attention to detail for proofreading and data entry accuracy
- Familiarity with medical or dental receptionist duties is a plus but not required
This position offers an engaging work environment where professionalism, efficiency, and excellent communication are valued. The successful candidate will play a key role in maintaining a welcoming office atmosphere while supporting daily administrative operations.
Pay: From $18.00 per hour
Expected hours: 35.0 per week
Work Location: In person
Salary : $18