What are the responsibilities and job description for the Quality Assurance Manager position at Pilgrim's?
Description
Quality Assurance Manager
At Pilgrim’s, Safety IsACondition, which means the safety of our team members comes first - always.
The Quality Assurance Manager is accountable for implementing and verifying their facility’s adherence to Pilgrim’s Pride Corporation (PPC) Food Safety and Quality Assurance (FSQA) programs.This Manager leads thefacilitiesfood safety and quality culture through their supervisors and team,establishingand maintaining quality assurance standards,proceduresand controls.This position works directly with corporate and plant management teams.
Responsibilities
About us:Pilgrim’s is a leading global food company with more than 62,000 team members worldwide. The company processes, prepares, packages, and delivers fresh, frozen, and value-added food products for customers in more than 100 countries. Pilgrim’soperatesprotein processing plants and prepared foods facilities in 14 states, Puerto Rico, Mexico, the U.K,the Republic of Irelandand continental Europe.
Our mission:To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future forall ofour team members.
Our core valuesare:Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity
EOE, including disability/vets
Unsolicited Assistance:JBS and its companies do not accept unsolicitedassistancefrom any recruitment vendors for any of our open jobs. All resumes or candidate profilessubmittedby recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. No fees will be paid should the candidate be hired by JBS and its companies because of an unsolicited referral.
Quality Assurance Manager
At Pilgrim’s, Safety IsACondition, which means the safety of our team members comes first - always.
The Quality Assurance Manager is accountable for implementing and verifying their facility’s adherence to Pilgrim’s Pride Corporation (PPC) Food Safety and Quality Assurance (FSQA) programs.This Manager leads thefacilitiesfood safety and quality culture through their supervisors and team,establishingand maintaining quality assurance standards,proceduresand controls.This position works directly with corporate and plant management teams.
Responsibilities
- Lead and manage food safety and quality programsto ensure consistent production standards and regulatory compliance.
- Develop and implement procedures and trainingaligned with corporate FSQA policies, including root cause analysis and corrective actions.
- Use statistical analysis and budgeting techniquesto drive continuous improvement and cost reduction in quality operations.
- Coordinate with internal teams and external partnersto resolve customer complaints andmaintainstrong relationships.
- Oversee audits and inspectionsfrom customers, third parties, and regulatory agencies, ensuring readiness and compliance.
- Coach and develop FSQA team members, fostering a culture of accountability, safety, and quality excellence.
- Other duties as assigned
- Education:Bachelor of Science Degree in Food Science or similar field; or five (5) years related experience and/or training, or equivalent combination of education and training.
- Certifications:GFSI (BRC specifically)training preferred.
- Experience:Supervisory experiencerequired, preferably in poultry processing or slaughter operations.Must have an understanding of USDA and OSHA regulations.
- Skills:Proficient in Microsoft Office; SAP experience is a plus.Strong communicationand leadership skills, both written and verbal. Quick learner of customer quality programs and adaptable to change. Solid math and analytical abilities for problem-solving and decision-making. Reliable and ethical, withastrongworkethicand punctuality. Team-oriented and self-motivated, able to thrive in a fast-paced environment.
- Bilingual (English/Spanish) preferred.
- Ability to lift50 lbs.or more
- Travel up to 10% annually, with occasional overnight stays (1–4 days per trip).
- Flexible schedulerequired, including some weekends and varying shifts to meet deadlines.
- Works independently while upholding company valuesand supporting FSQA programs.
- Maintains a positive, collaborative work environmentthrough effective communication and teamwork.
- Comfortable navigating production areas and equipmentsafely and efficiently.
- Proactivelyidentifiesandaddressessafety and food safety risks, promoting safe practices throughout the facility.
- Benefits: Vision, Medical, and Dental coverage begin after60 daysof employment;
- Paid Time Off:Sick leave, vacation, companyobservedholidays or, any other statutorilyrequiredpaid leave;
- 401(k):company match begins after the first year of service and follows the company vesting schedule;
- Base salaryrange of$109,356.30 /- based on experience
- Incentive Pay:This position is eligible toparticipatein the Company’s annual bonusplan;the amount of bonus varies and is subject to the standard terms and conditions of the incentive program; and
- Career Development:Our company is dedicated to supporting professional growth by offering continuous learning opportunities and a focus on career growth through various learning and development programs;
- Better Futures
About us:Pilgrim’s is a leading global food company with more than 62,000 team members worldwide. The company processes, prepares, packages, and delivers fresh, frozen, and value-added food products for customers in more than 100 countries. Pilgrim’soperatesprotein processing plants and prepared foods facilities in 14 states, Puerto Rico, Mexico, the U.K,the Republic of Irelandand continental Europe.
Our mission:To be the best in all that we do, completely focused on our business, ensuring the best products and services to our customers, a relationship of trust with our suppliers, profitability for our shareholders and the opportunity of a better future forall ofour team members.
Our core valuesare:Availability, Determination, Discipline, Humility, Ownership, Simplicity, Sincerity
EOE, including disability/vets
Unsolicited Assistance:JBS and its companies do not accept unsolicitedassistancefrom any recruitment vendors for any of our open jobs. All resumes or candidate profilessubmittedby recruitment vendors or headhunters to any employee at JBS and its companies or via the applicant tracking system, in any form without a valid written request and search agreement previously approved by HR, will be solely owned by JBS and its companies. No fees will be paid should the candidate be hired by JBS and its companies because of an unsolicited referral.
Salary : $109,356