On-Call Cashier

Pay Rate: $18 per hour

Job Type: On-Call

Location: Lafayette Garage in Boston, MA

Shift & Schedule: Varies: Mostly weekends & Holidays, but some weekdays may be available.

Applications will be accepted until job is closed.

Pilgrim Parking is currently hiring Cashiers for on-call opportunities to start immediately.

What we're looking for:*

• Direct patrons where to park and assist when spaces are full.
• Verify the “bank” of cash provided for change and necessary supplies at the start of each shift.
• Issue tickets to customers, recording the required information on each ticket.
• Collect payment either through cash, credit card or validation always securing cash according to the company’s standard operating procedures.
• Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
• Provide the correct change for cash transactions and issue a receipt for all fee transactions.
• Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
• Maintain a neat and orderly cashier booth at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.

What's in it for you?

• We promote from within - park your career here!
• Free Parking!**
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)*
• Wellness is provided according to city or state mandates

Must haves:

• You are at least 18 years old.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
• You provide customer resolution in a professional and friendly manner

Good to haves:

• Cash handling experience: 1 year
• Customer service: 1 year

Physical Demands and Working Conditions

The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Physical Demands: the employee will be required to stand, walk, sit, use hands-to-fingers, handle tools
or controls, reach with hands or arms, talk and hear. Employee must occasionally lift and/or move objects
up to 25lbs.

Work Environment: the employee may be subjected to weather conditions prevalent at the time. The
employee is regularly exposed to fumes and airborne particles. The noise level in this work environment
can range from minimal to moderate.

*This list is not all-inclusive. The full job description will be provided at your interview.

** Free parking while on shift at your assigned Propark location.