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Furniture Specialist

Pilgrim Furniture & Mattress City
Milford, CT Full Time
POSTED ON 5/22/2026
AVAILABLE BEFORE 7/22/2026

Furniture Specialist

About Pilgrim Furniture and Mattress City

Pilgrim Furniture and Mattress City has developed a well-earned reputation for offering a wide variety of quality furnishings, all at affordable prices. From living rooms, bedrooms and dining rooms to accessories and more, you’ll always find the selection and service you demand at a price you deserve!

Furniture Specialist

At Pilgrim Furniture and Mattress City, we have a great product selection, attractive showrooms, flexible schedules, and a family-oriented atmosphere. We provide excellent training plus on-going sales training and development. Be a Top Furniture Specialist and earn bonuses! Work with an enthusiastic sales team in a fun work environment with store leaders who are dedicated to your success!

Primary Job Responsibilities:

Assisting customers in their search for furniture and décor. You are expected to be the expert on furniture and décor and act as a tour guide leading the customer through our showroom using a customer first approach.

Other responsibilities of the Furniture Specialist role include:

· Participating in training

· Keeping the showroom neat and organized

· Assisting customers via email and phone

· Greeting customers upon their arrival in our retail showroom, learning their motivation for their visit and developing a long-term relationship

  • Presenting and discussing various home furnishings product based upon the prospective customer’s lifestyle, needs and goals
  • Assisting customers with product selection, purchasing, financing, and warranties
  • Contacting customers to inform them about new sales and special events
  • Increasing personal knowledge of products, sales techniques and promotions through continuous professional training and development
  • Maintaining our high standards for customer care and service
  • Computer proficiency
  • Exemplifying our professional Dress for Success standards
  • Providing excellent follow-up and follow-through

Skills & Requirements:

In the Furniture Specialist’s role, you must be driven, ambitious, and highly motivated to succeed. We are seeking candidates who are naturally persuasive, competitive, and confident. You must be an active listener with a can-do attitude who is ready to learn and grow in an exciting role.

  • Cooperative and professional disposition
  • Ability to follow oral and written instructions
  • Able to work in a fast-paced environment
  • Must be able to work a flexible schedule including evenings, weekends and holidays
  • Good analytical and problem-solving skills
  • The ability to interact with a variety of people
  • Ability to communicate effectively both verbally and in writing with customers, employees and the public
  • Ability to work independently and manage time effectively
  • Willingness to learn new skills
  • Ability to operate standard office equipment including, but not limited to, computers, copiers, calculators and facsimile machines
  • Ability to occasionally lift 10 to 30 lbs. The employee is regularly required to walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear.
  • The employee frequently is required to stand and sit.
  • The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl.
  • The employee routinely works from an upright standing position.
  • Must be able to stand for long periods of time while servicing customers.

Pilgrim Furniture and Mattress City maintains a drug-free workplace and performs pre-employment background and drug tests.

Pilgrim Furniture and Mattress City is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, age, national origin, disability, veteran status, sexual orientation or any other classification protected by federal, state or local laws.

Job Type: Full-time

Benefits:

  • Paid PTO Time
  • Health, Vision, and Dental Insurance
  • Life Insurance
  • Short and Long Term Disability
  • 401k Retirement Program with Company Match
  • Employee Discounts
  • Continual Product Training
  • Continual Advertising Programs

Work Location: In person

Job Type: Full-time

Pay: From $20.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Salary : $20

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