What are the responsibilities and job description for the Veterinary Client Service Representative position at Pilchuck Veterinary Hospital?
Pilchuck Veterinary Hospital - Client Service Representative
Snohomish, WA
Full-time--Daytime availability
Schedule: Thursday- Saturday 9:00am - 10:00pm
Why work at Pilchuck Veterinary Hospital?
At Pilchuck Veterinary Hospital, a Thrive Pet Healthcare partner, we promote an emotionally intelligent work environment and a positive work/life balance. We offer primary care and 24/7 emergency services for dogs and cats. Our integrative medicine department provides rehabilitation services, as well as acupuncture and chiropractic for small animals. We are proud to be AAHA certified. Founded with a pioneering veterinary spirit, Pilchuck Veterinary Hospital has been serving Snohomish and the Puget Sound region since 1963. With a dedicated support staff, we provide 24-hour emergency and critical care for small animals, offering extensive resources to the veterinary community of the Pacific Northwest.
At Pilchuck Veterinary Hospital, a Thrive Pet Healthcare partner, we promote an emotionally intelligent work environment and a positive work/life balance. We offer primary care and 24/7 emergency services for dogs and cats. Our integrative medicine department provides rehabilitation services, as well as acupuncture and chiropractic for small animals. We are proud to be AAHA certified. Founded with a pioneering veterinary spirit, Pilchuck Veterinary Hospital has been serving Snohomish and the Puget Sound region since 1963. With a dedicated support staff, we provide 24-hour emergency and critical care for small animals, offering extensive resources to the veterinary community of the Pacific Northwest.
Ideal candidate:
- possesses superior customer service skills--veterinary experience preferred
- has strong communication skills
- is self-motivated
- works well on a team
- has scheduling flexibility
- is a quick learner
- has 1-2 years of customer service experience in a veterinary setting.
Job Skills / Requirements:
- Experience as a receptionist required.
- Organization and tremendous attention to detail is a must.
- Must be able to multi-task and manage time effectively.
- Excellent communication and listening skills.
- Has professional and pleasant phone etiquette.
- Computer skills required.
- Accurate accounting skills are a must.
- Strong problem-solving abilities (judgment, logic, creativity, conflict resolution).
Required licenses:
Must be able to obtain and maintain a Veterinary Medication Clerk's license, overseen by the WA state Department of Health.
We invest heavily in our employees' long-term growth and happiness. We offer a wonderful benefits package for full-time employees including:
- Health, vision, dental insurance
- 401k match
- PTO
- Paid Parental leave
- Purr-ental leave
- Pet care discounts
- Life insurance
- So much more!
Salary Range: Compensation negotiable based on credentials and experience with an hourly pay rate starting at $19 - $23/ hour. The actual rate offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.
For more about our practice: https://pilchuckvet.com/
Salary : $19 - $23