RN Clinical Documentation Specialist

 Pikes Peak Hospice & Palliative Care, named one of The Gazette’s Best Workplaces of 2025, is a trusted leader in compassionate end-of-life care. Our dedicated professionals provide exceptional support to every patient and family, and they stay because of our supportive culture, high clinical standards, and meaningful connections throughout the organization and community.

Pikes Peak Hospice & Palliative Care has an opening for an RN Clinical Documentation Specialist.

Location: Colorado Springs, CO

Status: Full-time

Schedule: Monday-Friday, 8-5 (may work afterhours)

Pay Range: $76,419 - $89,793 annually

Supplemental Pay: Based on position, schedule and/or availability: Stipends/Shift Diffs/Paid Mileage

Mileage and Expense Reimbursement: Sixty-two and a half cents per mile – one of the highest in the industry!

CULTURE, BENEFITS AND PERKS: 

• We value engagement, community, and outreach initiatives and know it matters for our team members and our patients. We provide welcoming and supportive care to our patients and a work environment where all team members feel respected and valued.
• We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life. 
• Employer pays over 90% of employee medical premium in some plans
• Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000 
• Extensive Paid Time Off (PTO/Vacation Pay/Sick Leave) and EIB (Extended Illness Bank): 18 days in the first year for FT team members
• Seven Paid Holidays with an additional Floating Holiday
• 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
• Company-Paid Life and AD&D Insurance
• Career & Logo wear 
• Education Reimbursement Program
• Clinical Career Ladders
• Certification Pay
• Generous Discover-a-Star Team Member Referral Program
• Team Member Service Awards
• Early Wage Access
• Legal and Identity Protection
• Robust Leadership Development Training Programs

REWARDING WORK YOU WILL DO:

Responsible for reviewing patient medical records to ensure they meet clinical, regulatory, and billing compliance standards. This role combines clinical expertise with a deep understanding of healthcare regulations, including those from the Centers for Medicare and Medicaid Services (CMS). 

• Conducts thorough reviews of clinical documentation during the patients’ stay, often within 24-48 hours of admission, such as patient charts, care plans, and physician's orders, to ensure they are complete, accurate, and support the patient's initial and ongoing eligibility for hospice services.
• Identifies missing, vague, or conflicting documentation regarding a patient’s condition and treatment and works closely with physicians and other providers to gain clarity or obtain additional information.
• Verifies that all records and billing practices adhere to applicable federal and state regulations, including CMS and HIPAA standards.
• Analyzes audit findings to identify trends and patterns in documentation quality. Generates quality reports and presents findings to clinical staff and leadership to facilitate continuous improvement.
• Educates clinicians and other staff on proper documentation procedures, compliance essentials, and best practices. May help develop training materials for staff development.
• Assists in preparing for internal and external audits, including those from regulatory bodies like the Office of Inspector General (OIG), Accreditation Commission for Health Care (ACHC) & Colorado Department of Public Health and Environment (CDPHE). 

WHAT WE ARE GOING TO LOVE ABOUT YOU:

• Graduate of an accredited school of nursing.
• 5 years’ experience in hospice or home health medical record review, medical terminology, and relevant regulations, including Medicare and Medicaid rules is preferred.
• 2 years’ experience with electronic health records (EHRs) and auditing software is necessary. Proficiency with basic computer programs, including the Microsoft Office suite, is also required.
• Excellent written and verbal communication skills are critical for reporting findings and providing feedback to staff.
• Strong analytical and critical-thinking skills are needed to research complex coding and compliance issues.
• Current Colorado RN license or a license from the state of primary residence, if participating in the NLC (Nurse Licensure Compact).  OASIS D and ICD-10 certification is preferred but may be substituted for actual hands-on experience.  

PHYSICAL REQUIREMENTS:

• Ability to lift/carry a minimum of 30 lbs.

Pikes Peak Hospice & Palliative Care is affiliated with Care Synergy, a nonprofit network of community-based hospice and palliative care organizations serving Colorado’s Front Range and the Region’s Largest Home Health, Hospice, and Palliative Care Network. Care Synergy provides mission support services to better equip Pikes Peak Hospice & Palliative Care to operate as a distinct and independent organization while working together to share best practices and serve more Coloradans along the Front Range.

If you need assistance completing the electronic application please contact our Talent Acquisition team via email at cs-recruitment@caresynergynetwork.org. You may also call the Human Resources Department at (303) 228-5647. Applications can be completed in-person at any one of our affiliate office locations.

The Organization does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.