Quality and Employee Performance Lead

Job Description

Position Summary: Full Time position that provides services related to safety, health, work methods, and training. This will include extensive field visits with crews, identifying areas requiring training, conducting training in on-the-job settings or in other facilities, and evaluating performance in simulated and actual environments. The ideal candidate will have multiple years of experience and subject matter expertise related to training, safety, and quality control.

Essential Functions

• Visit crews in the field and observe, train, and teach safety, quality, and work methods.
• Identify areas that need further focus, and develops, schedules and presents training materials on those areas.
• Identify crews that need further training on safety, quality, and work methods. Works with Area Supervisor to develop plan to train and address crew deficiencies.
• Present Safety, Work Methods, and Quality Training Courses.
• Evaluate employee and driver performance.
• Conduct program level audits of EHS programs.
• Recognize problems and responds, systematically gathers information, sorts through complex issues, seeks input from others, addresses root cause of issues, makes timely decisions, can make difficult decisions, uses consensus when possible, communicates decisions to others.
• Lead through change and diversity, makes the tough call when needed, builds consensus when appropriate, motivates and encourages others.
• Provide feedback and coaching, in a mentoring role, challenges and develops employees, accepts mistakes, provides feedback and visibility for growth and development.
• Target and achieves results, sets challenging goals, prioritizes tasks, overcomes obstacles, accepts accountability.
• Communicate well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, has good listening skills.
  
  

Other Requirements

• Must have commercial drivers’ license with Intrastate
• Certified OSHA Authorized Outreach Instructor, Preferred
• Certified CSP, CHST, CUSP, CET, Preferred
• 4-10 years related experience and/or training; or equivalent combination of education/experience
• Must be able to work a flexible shift
• Able to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, etc.
• Able to speak effectively before groups of people
• Able to type out routine reports and correspondence
• Able to add, subtract, multiply and divide
• Able to define problems, collect data, establish facts and draw conclusions
• Able to deal with a large diverse groups
• Skilled in the use of computers, adapts to new technology, keeps abreast of changes, learns new programs quickly, uses computers to improve productivity.
  
  

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle, and feel; and reach with hands and arms.

Work Environment

While performing the duties of this job, the employee is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work). The employee may be subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: fumes, odors, dust, mists, gases, or poor ventilation.

Competencies

• Self-Motivated
• Team-Oriented
• Customer Oriented
• Bi-Lingual (Spanish/English) Preferred
• Must be able to follow Company safety rules and all other Company policies.
  
  

EOE/Minorities/Females/Vet/Disabled

Pike is a Non-union Company

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as required to meet the ongoing needs of the organization

About Us

About Us

Founded in 1945, Pike is a leading provider of construction, repair and engineering services for electric and gas utilities, as well as telecommunications companies with a growing portfolio of turnkey renewable projects. We work with hundreds of utility clients across the country, and we continuously expand our offerings to supply our customers with the ideas, technology, experience, manpower and equipment to perform any job.

“Essential” is the one word that sums up who we are, the work we do and what our people mean to us. Each of our employees plays a critical role in ensuring that infrastructure systems are up and running when people and businesses need them.

Pike is a family-oriented workplace with a strong culture of safety, collaboration, innovation and exceptional customer service.

About The Team

Corporate

Join our team of operational and safety leaders. We offer exciting opportunities in corporate roles across our family of companies throughout the country.