Simulation Operations Specialist, Simulation Program, Full time, Days

The Simulation Operations Specialist (SOS) serves as a resource for various PIH Health clinical and non-clinical departments.  Operates and maintains medical simulators and simulator hardware and software, task-trainers, augmented reality and virtual reality systems, learning management systems, and audiovisual systems for the PIH Health Simulation Program.  The SOS supports simulation-based learning throughout the PIH Health system and assures simulation operation and utilization within the Simulation Center and in-situ environments, and sustains educational settings featuring skills, competency, and professional training for PIH Health clinical and non-clinical and medical staff.  Assists enterprisewide educators and staff with planning, designing, implementing, and evaluating simulation training events.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Required Skills

• Creative, flexible, adaptive, and innovative critical thinking skills.
• Pragmatically and proactively problem-solving abilities.
• Analytical skills to integrate and interpret data from diverse sources.
• Effective oral and written communication skills.
• Ability to develop strong relationships internally with employees and customers at all levels and externally with vendors.
• Interpersonal skills with the ability to work effectively across organizational lines with diverse teams, as a team leader and team member.
• Administrative competence with very strong organizational abilities and attention to detail.
• Project management and prioritization capabilities.
• Knowledge of clinical practice and medical terminology.
• Proficient in operating and troubleshooting computer hardware and software technology.
• Exceptional abilities using Microsoft Office and data gathering/interpreting applications; as well as evaluating, collecting, interpreting, and reporting data.
• Adept at using audiovisual equipment, recording and editing, and managing a video library.

Required Experience

Required:

• Associate’s degree in technology or healthcare-related field, or in an equally qualified field.
• Experienced in using Microsoft Office and data gathering/interpreting applications.

Preferred:

• Experience in simulation or related healthcare experience.
• Experienced in operating, managing, and maintaining simulation equipment.
• Experienced in operating, managing, and maintaining learning management systems.
• Experience in customer service role or industry.
• Experienced in audiovisual recording and editing.
• Experienced in 3D printing, task trainer fabrication, and moulage application.
• Licensure as an Emergency Medical Technician or greater.

Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package.  We are an equal opportunity employer and seek diversity in our workforce.   EOE M/F/D/V