Courtesy Associate Havana FT

We are a locally owned full-service grocery store. Our mission is to provide accessible, reliable, and safe products and services to grocery stores and other business investments efficiently and affordably through prudent business decisions for the communities we serve. We pride ourselves on great customer service, community connection, acting with integrity and respect and to always be ready to serve, adapt, learn, and grow. 

The company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We strive to have a safe workplace and therefore now conduct background screenings and drug testing. This employer participates in E-Verify.

Examples of Duties Includes:

• Monitors product quality and freshness and ensures proper product rotation.
• Ensures cases and shelves are clean and well-stocked.
• Completes spoilage, sampling, temperature, and sweep logs as required.
• Retrieve buggies from parking lot area and check area for debris or obstructions. 
• Assists with periodic inventory checks.
• Arrives to workstation on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses need of customers in a timely and effective manner and models suggestive selling techniques, answers store phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with company cleanliness and safety standards.
• Ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or executive leadership.

Knowledge, Skills, & Abilities:

• Ability to learn basic knowledge of all products carried in department.
• Ability to visually examine products for quality and freshness.
• Proactively reads labels and familiarizes oneself on various products.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures, effective time management and organization skills.
• Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
• Understanding of and compliance with company quality goals.

Physical Requirements/Working Conditions for Most Jobs:

• Must be able to lift 50 pounds.
• In an 8-hour workday: standing/walking 6-8 hours.
• Hand use: single grasping, fine manipulation, pushing and pulling.
• Work requires the following motions: bending, twisting, squatting and reaching.
• Exposure to ADA approved cleaning chemicals.
• Exposure to temperatures: Less than 32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit.
• Ability to work in a wet and/or cold environment.
• Ability to use tools and equipment in a safe manner, including box cutters, knives, electric pallet jacks, forklifts, hand trucks, six-wheel carts, balers, and other heavy machinery.

Experience:

Previous experience in retail sales or customer service is preferred.
Multilingual skills are a plus, particularly fluency in English.
Familiarity with POS systems and basic math skills are required.
Note: This job description is intended to describe the general nature of the work performed by employees in this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required of employees assigned to this job.

All applicants will receive an acknowledgement that their application has been received when they apply. Those candidates selected for further consideration will be contacted if their application is pulled for review. The general job pool ads will be closed approximately two months from original posting.

Pay Range: Varies by work area.

Benefits for Eligible Positions May Include (benefits based on FT/PT and Job Level):
•    Health insurance
•    Paid time off
•    Vision insurance
•    Dental insurance
•    Life Insurance
•    Teladoc
•    401K

Shift Availability:
•    Full-time 40 hours
•    Part-time up to 20 hours
•    Varies by location and work area.
•    Monday through Sunday; Weekends as needed/scheduled.
Work Location: In person.