Cashier Associate Albany PT

Piggly Wiggly is seeking a Cashier Associate who enjoys serving customers and providing excellent, courteous, and prompt customer service. The ideal candidate will have experience in grocery retail food prep clean-up and be able to work in a fast-paced environment while maintaining a high level of safety mindedness and attention to detail.

Must be available nights, weekends and some holidays. 

We are a locally owned full-service grocery store. Our mission is to provide accessible, reliable, and safe products and services to grocery stores and other business investments efficiently and affordably through prudent business decisions for the communities we serve. We pride ourselves on great customer service, community connection, acting with integrity and respect and always be ready to serve, adapt, learn, and grow. 

The company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, state, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We strive to have a safe workplace and therefore now conduct background screenings and drug testing. This employer participates in E-Verify.

Responsibilities for all staff
Employees must be courteous, attentive, and professional with customers, vendors and peers and represent the company in a manner that will not discredit or disparage while on the clock and when in uniform outside of work. 

Employees must follow all safety rules and procedures and ensure that the store is kept in compliance with safety regulations at all times. 

Attendance and timeliness are a must for each shift. 

Principle Responsibilities job specific:

Arrives at the workstation on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required training courses and meetings.

Responsible for being visible and actively greeting, engaging, and assisting customers.

Process every customer transaction through the check lane quickly, accurately, and efficiently, 
ensuring that every item is scanned.

Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, coupons, etc. and checkout procedures according to company policy.

Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.

Understand and adhere to guidelines on restricted sale items (Alcohol, Tobacco, DVDs)

Report on pricing discrepancies to Management and/or Pricing/Scan Coordinator.

Follow established policies and procedures (where applicable) for rewards programs, gift cards, and coupons.

Stay current with present, future, seasonal and special ads.

Adhere to all food safety regulations and guidelines to include maintaining a clean and orderly work area.

Assisting with inventory management and restocking.
Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.

Practice preventive maintenance by thoroughly inspecting equipment and notifying appropriate department or store manager of any items in need of repair.

Create an environment that enables customers to feel welcome, important, and appreciate by answering questions regarding products sold within the department and throughout the store.

Adhere to all local, state, and federal laws, and company guidelines.

Performs other duties as assigned to include stocking, cleaning, etc.                            
Knowledge, Skills, and Ability
Ability to communicate with associates and guests to provide incredible Customer Service, including greeting customers and answering questions in a friendly manner, proactively offering assistance and providing accurate and timely information, making product/service recommendations, and accommodating special requests.
Properly handle, prepare, transport and store products; ensuring food and human safety practices are strictly adhered per applicable guidelines and Company policies and procedures.
Ability to read, count and write, to accurately complete all documentation.

Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds, occasionally up to 100 pounds. With or without a reasonable accommodation

Ability to stand and/or bend over a worktable for duration of shift. With or without a reasonable accommodation

Understanding of and compliance with company quality goals.

Ability to work varied hours/days as business dictates.

Other related duties as may be needed in the department. 
Preferences for job:
High School Diploma or Equivalent

Customer service experience

Ability to handle stressful situations

Effective communication skills

Knowledge of basic math (counting, addition, and subtraction)

Prior experience as a Bagger or Courtesy Clerk

Experience handling monetary transactions and/or Customer Service experience

Strong communication skills
Ability to work varied hours/days as business dictates.

Understanding of and compliance with company quality goals.