General Manager

Benefits:

• 401(k) matching
• Bonus based on performance
• Company parties
• Competitive salary
• Flexible schedule
• Free food & snacks
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Why work at Pietro's?
Working with us is not just a job; it's an opportunity to be part of a legacy that has been serving great meals and creating memorable experiences for over four decades. Here's why you should consider joining our team:

• Great Pay: At Pietro's, we understand the value of hard work, and we believe in rewarding our team accordingly. We offer competitive wages to ensure that your dedication and efforts are recognized and compensated fairly.
• Great Benefits: We care about the well-being of our employees and their families. That's why we provide a comprehensive benefits package that includes:
  • Health Insurance: Your health is important to us. Our health insurance plans are designed to keep you and your loved ones covered.
  • Retirement Plans: Planning for the future is essential. We offer retirement plans to help you build a secure financial future.
  • Flexible Schedules: We understand the importance of work-life balance. Our flexible scheduling options help you manage your work and personal life effectively.
• Great Guests: At Pietro's, we have built a loyal customer base over the years, and our guests are at the heart of everything we do. Working here means being part of a community that appreciates and enjoys our food, creating a positive and rewarding atmosphere.
• Great Coworkers: Joining Pietro's means becoming part of a team that values collaboration, respect, and camaraderie. Our staff is a diverse group of individuals who share a passion for delivering exceptional service and creating a welcoming environment.

If you're looking for more than just a job if you want to be part of a longstanding tradition of excellence, enjoy great pay and benefits, and work alongside fantastic coworkers and guests then Pietro's is the place for you! Come be a part of our family and help us continue the legacy of providing exceptional dining experiences.

Position Summary
The General Manager is responsible for the overall leadership, performance, and daily operations of Pietros Restaurant in Lodi. This role oversees both Front of House and Back of House departments and ensures the restaurant operates efficiently, profitably, and in alignment with Pietros service and culinary standards. The General Manager leads the management team, drives financial performance, maintains operational excellence, and fosters a culture focused on hospitality, teamwork, and accountability. The Executive Chef and Assistant General Manager report directly to the General Manager.

Key Responsibilities

Leadership & Team Developmen

• Provide leadership and direction to the entire restaurant team, including FOH and BOH managers and staff.
• Directly manage and develop the Executive Chef and Assistant General Manager.
• Interview, hire, and onboard all management positions within the restaurant.
• Oversee staffing levels and ensure managers are recruiting and hiring qualified candidates for both FOH and BOH positions.
• Train, mentor, and develop managers to strengthen leadership within the restaurant.
• Foster a culture of accountability, hospitality, and operational excellence.
• Lead by example and maintain a strong presence during service.

Operational Management

• Oversee daily restaurant operations to ensure smooth and efficient service.
• Maintain strong quality control standards in both FOH and BOH.
• Ensure recipe adherence, food presentation, and preparation standards are consistently followed in the kitchen.
• Work the floor during peak service periods to support staff and maintain service standards.
• Maintain high levels of customer satisfaction and ensure guest experience standards are met.
• Monitor and improve guest review scores and overall guest feedback.
• Ensure Pietros standards of hospitality and service are consistently executed.

Financial & Administrative Responsibilities

• Manage and oversee the restaurant Profit & Loss (P&L) statement.
• Forecast sales, labor, and operational expenses.
• Maintain accountability for:
  • Food cost
  • Pour cost
  • Labor cost
  • Overall profitability
• Review and audit inventory variance reports.
• Oversee purchasing processes and ensure accurate invoicing and vendor management.
• Ensure proper inventory management procedures are followed across all departments.

Staffing & Performance Management

• Maintain appropriate staffing levels and oversee labor planning
• Ensure department managers are actively interviewing, hiring, and developing team members
• Conduct performance reviews and address disciplinary issues when necessary.
• Promote internal growth and career development within the team.

Quality Control & Culinary Standards

• Oversee quality control across all menu items
• Ensure recipes, preparation methods, and plating standards are followed.
• Work closely with the Executive Chef to maintain culinary consistency and operational efficiency.
• Monitor food costs, waste management, and product usage.

Service & Culture Standards

• Ensure Pietros hospitality standards are consistently delivered to every guest.
• Maintain a strong presence on the restaurant floor, especially during peak service times.
• Support and guide managers in delivering exceptional guest experiences.
• Address guest concerns and service issues promptly and professionally.
• Reinforce Pietros core values of quality food, hospitality, and respect for employees.

Position Expectations

• Expected schedule: 5 days per week, minimum of 45 hours per week.
• The General Manager is expected to work additional hours when necessary to ensure operational success and completion of responsibilities.
• The GM will typically have 12 administrative days per week, while remaining available to support the floor and restaurant operations.
• The GM must know and master all staff positions within the restaurant and be capable of stepping into roles when necessary.
• The GM is expected to lead by example in professionalism, service standards, and work ethic.

Qualifications

• Proven leadership experience in full-service restaurant management.
• Strong financial acumen including P&L management, forecasting, and cost control.
• Demonstrated ability to lead and develop management teams.
• Deep understanding of restaurant operations across both FOH and BOH.
• Strong organizational, communication, and problem-solving skills.
• Commitment to hospitality, quality, and operational excellence.

Success as the General Manager at Pietros means:

• Strong guest satisfaction and review score.
• Maintaining target food and beverage costs.
• Achieving profitability goals.
• Building and developing a strong management team.
• Upholding the tradition and reputation of Pietros within the Lodi community.

Requirements:

• A minimum of 5 years of experience in restaurant management, with extensive knowledge of restaurant operations.
• Demonstrated proficiency in using industry-standard software and systems for reservations, scheduling, and financial management.
• Strong leadership skills, with a proven track record of developing successful teams and implementing operational best practices.
• Excellent organizational, communication, and interpersonal skills, capable of managing multiple priorities in a high-paced environment.
• Deep understanding of P&L statements, budgeting processes, and cost control measures.
• Availability to work flexible hours, including evenings, weekends, and holidays.
• Must possess a current food safety certification and remain knowledgeable about the latest food and beverage regulations.

Complete our short application today!