What are the responsibilities and job description for the Cashier/Busser/Food Runner position at Pietro's Cucina Italiana?
Job Summary
As a Hostess& Busser of Pietro's Cucina Italiana, you will be the first point of contact for our guests, creating a welcoming and friendly atmosphere. You will assist in managing the flow of guests, ensure tables are properly set, and support the dining experience by maintaining a clean and organized dining area. This role requires excellent customer service skills, a team-oriented attitude, and the ability to multitask in a fast-paced environment.
Hostess Duties:
- Greet and welcome guests as they enter the restaurant with a friendly and professional demeanor.
- Manage reservations and walk-ins, assigning guests to appropriate tables based on availability and guest preferences.
- Communicate with both the manager and servers throughout the shift.
- Escort guests to their tables and provide them with menus.
- Answer phone calls, handle reservation inquiries, and provide information about the menu and restaurant services.
- Monitor guest wait times and provide updates to ensure a positive experience.
- Maintain a clean and organized front entrance, lobby, and waiting areas.
- Assist with guest requests and coordinate with servers and kitchen staff to ensure a smooth dining experience.
- Maintain knowledge of the restaurant’s menu, specials, and promotions to answer guest inquiries effectively.
Busser Duties:
- Assist servers by clearing and resetting tables quickly and efficiently.
- Maintain cleanliness and organization of dining areas, ensuring tables and chairs are wiped down, and floors are free from debris.
- Restock supplies such as napkins, utensils, condiments, and drinkware.
- Ensure the dining room is always presentable and inviting, with proper lighting, music, and ambiance.
- Assist with food runners by delivering food from the kitchen to guests’ tables as needed.
- Help maintain a clean and sanitary environment, including restrooms and service stations.
- Work collaboratively with servers, kitchen staff, and other team members to ensure efficient service.
Requirements
- Prior experience in hospitality or restaurant industry preferred
- Basic math comprehension for handling payments and exchanging change
- Familiarity with Clover system is a plus
- Strong guest relations skills with the ability to provide exceptional service
- Availability in the evening hours
Job Type: Part-time
Pay: From $17.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Application Question(s):
- Are you willing to work Fridays,Saturdays,Sundays and holidays?
Language:
- Spanish (Preferred)
Shift availability:
- Night Shift (Required)
Ability to Commute:
- La Mesa, CA 91942 (Required)
Work Location: In person
Salary : $17