What are the responsibilities and job description for the Pizza Service Team Member position at Pierro's Italian Bistro?
Job Summary
Pierro's Italian Bistro is seeking a friendly, dependable, and service-oriented Pizza Service Team Member to support daily restaurant operations, pizza service, order fulfillment, and guest satisfaction. The ideal candidate will assist with customer orders, food preparation, order accuracy, dining service, and restaurant cleanliness while working effectively with the kitchen and front-of-house teams.
Key Responsibilities
- Welcome guests and provide courteous, professional service.
- Assist customers with menu questions, pizza selections, and general service requests.
- Take and confirm food and beverage orders accurately.
- Communicate order details, special requests, and modifications to kitchen staff.
- Assist with preparing, packaging, and presenting pizza and other menu items.
- Deliver food and beverages to guests promptly and accurately.
- Check completed orders for accuracy, completeness, and proper presentation.
- Support dine-in, takeout, and customer pickup service.
- Operate the POS system and process customer transactions accurately.
- Maintain clean, organized, and presentable service and dining areas.
- Clear and reset tables and service areas as needed.
- Restock menus, utensils, napkins, condiments, packaging, and other supplies.
- Assist kitchen and service team members during busy periods.
- Respond to guest questions and routine concerns in a professional manner.
- Follow food-handling, sanitation, cash-handling, and workplace safety procedures.
- Assist with opening, closing, cleaning, and other daily restaurant duties.
Qualifications
- Previous restaurant, pizza shop, food-service, or customer-service experience preferred.
- Strong communication and interpersonal skills.
- Friendly, professional, and guest-focused attitude.
- Ability to work efficiently in a fast-paced restaurant environment.
- Strong attention to order accuracy, cleanliness, and service quality.
- Basic familiarity with POS systems and payment processing is a plus.
- Ability to multitask and prioritize responsibilities during busy service periods.
- Good teamwork and willingness to assist coworkers.
- Reliable, punctual, and dependable.
- Ability to follow food safety, sanitation, and restaurant procedures.
- Comfortable standing, walking, bending, and moving for extended periods.
- Willingness to learn different restaurant and pizza-service responsibilities.
- Flexible availability, including evenings, weekends, and holidays as needed.
About the Company
Pierro's Italian Bistro is an Italian dining establishment focused on quality food, pizza, attentive service, and a welcoming guest experience. The restaurant emphasizes fresh preparation, efficient service, teamwork, cleanliness, and consistent hospitality standards.
Pay: $20.00 - $23.00 per hour
Expected hours: 45.0 per week
Work Location: In person
Salary : $20 - $23