BaaS Program Manager

About Us:

Piermont Bank is a digital commercial bank with a mission to serve fast growing companies at the speed they need. Entrepreneur-led and tech-forward, we offer a fully digital experience coupled with meaningful banker relations.  We believe in being a partner for enterprising companies, acting as a funding catalyst for mid-market innovation and growth.  Piermont’s financial solutions and expertise empower our business community to thrive.  At Piermont, we are purpose-driven, responsive and practical, delivering integrated and flexible solutions that create value for clients in today’s fast-changing economy. For more information, visit www.piermontbank.com. 

The Role:

Piermont Bank enables innovators in the broader technology ecosystem to launch new product and service propositions. This role reports to the bank’s Chief Banking Officer and supports fintech client implementations and program management for the bank’s Banking as a Service (BaaS) business, with a focus on deposit and payments products. The ideal candidate is an obsessive go-getter who has expertise in fintech, payments and/or banking and the ability to quickly gain a deep understanding of a complex and rapidly evolving vertical. We are seeking a results-oriented individual who can independently manage multiple fintech programs and drive growth-oriented results for both the bank and its fintech clients.

Responsibilities:

• Manage a segment of the bank’s BaaS client portfolio
• Develop a clear and deep understanding of each client’s business model, use case, target end-users, and flow of funds.
• Foster strong relationships with each client and be the point person for client-related communications and requests
• Conduct end-to-end onboarding of new BaaS relationships, including document collection/review, due diligence approval memos, limit calculations, and approvals.
• Identify potential growth or expansion opportunities within the existing portfolio, and evaluate /document new feature or use case modification requests, coordinating internal reviews and approvals as needed
• Facilitate reviews and related requests for the bank’s ongoing oversight needs of its BaaS relationships
• Participate in other ad-hoc projects to improve the quality and delivery of the bank’s BaaS channel

Qualifications:

• Exceptional relationship management skills.
• Strong verbal and written communication and interpersonal skills.
• Strong analytical and problem-solving skills.
• Ability to deal with competing priorities.
• Self-starter, motivated, independent, versatile team player who works well under pressure across a diverse group of stakeholders.
• 3-5 years relevant work experience, ideally in an operational role in fintech, payments or banking.
• Bachelor’s degree or equivalent.

The hiring range for this position is $100,000 to $150,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s job-related knowledge, skills, and experience, among other factors. A bonus and/or incentives may be provided as part of the compensation package, in addition to the full range of medical, dental, vision, 401k, and other benefits.

Piermont Bank is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, political affiliation, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability or other applicable legally protected characteristics.