What are the responsibilities and job description for the Project Scheduler and Administrative Assistant position at Pierce Roofing?
With over 30 years of experience in the industry, Pierce Roofing provides quality roofing, metal siding, and gutters to both residential and commercial customers in the Pikes Peak region. Pierce Roofing has deep roots in the Colorado roofing industry and a family dedicated to serving their customers. As a preferred contractor in Colorado Springs and surrounding area, we provide excellent customer service, with a niche for quality custom homes. While operating our business by our core values Teamwork, Honesty, Own It, and Progress we can provide a high-quality customer experience. We are excited to announce that we are looking to grow our team! We hope that you can be a part of our amazing Pierce Roofing family!
Scheduler/Administrative Assistant
We are an established roofing company looking for an organized, dependable, and customer-focused Scheduler/Administrative Assistant to help keep our daily operations running smoothly. This position is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and has excellent organizational and communication skills.
Requirements:
- Valid Driver’s License
- Reliable and consistent transportation
- Reliable and prompt attendance
- Able to pass a background screening
- Excellent customer service
- Extremely organized
- Detail Oriented
- Proficient in computers and Microsoft Office 365
- Typing 60 words per minute
- Proactive
- Outspoken
- Comprehension and Communication
- Scheduling
- Responsive
- Discreet
- Ability to work both independently and with a team
Responsibilities
Scheduling
- Schedule roofing inspections, estimates, repairs, and installations.
- Coordinate daily schedules for crews and sales representatives.
- Confirm appointments with customers and communicate schedule updates.
- Adjust schedules as needed due to weather, emergencies, or project changes.
- Coordinate with field staff to ensure efficient workflow.
- Other duties as assigned.
Administrative Support
- Answer incoming phone calls and respond to emails professionally.
- Greet customers and provide exceptional customer service.
- Maintain customer files and update company databases.
- Assist with data entry, filing, and general office organization.
- Support management with administrative tasks and special projects.
- Track job progress and communicate updates to customers when needed.
- Other duties as assigned.
Qualifications
- Previous experience in scheduling, administrative support, customer service, or office management preferred.
- Experience in the construction or roofing industry is a plus but not required.
- Strong organizational and time management skills.
- Excellent verbal and written communication abilities.
- Ability to multitask and prioritize in a fast-based environment.
- Proficiency with Microsoft Office (Word, Excel, Outlook).
- Experience with CRM, scheduling, or project management software is preferred.
- Professional, dependable, and detail oriented.
What We Offer
- Competitive pay based on experience.
- Paid time off and holidays.
- 75% contribution toward employee health insurance
- Ancillary benefits
- Retirement plan with company match
- Opportunities for training and professional growth.
- Friendly, team-oriented work environment.
- Stable, full-time employment
Schedule
- Monday through Friday
- 7:00 am – 4:00 pm (Winter Hours May Vary)
- Occasional overtime may be required during peak roofing season.
If you are ready to join an awesome team and think you may be the right candidate, apply today!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $20 - $23