What are the responsibilities and job description for the Maintenance Technician position at Pier Rock Management?
As a Maintenance Technician, you’ll handle a wide range of routine and emergency repairs to ensure the safety, functionality, and curb appeal of our community. Your work directly impacts resident satisfaction, property value, and team success.
About Pier Rock Management
Pier Rock Management is a boutique property management company committed to serving our three key stakeholders: residents, investors, and employees. Our goal is to enhance the living experience for residents, maximize investment returns for investors, and foster an exceptional workplace for employees. With a deep understanding of the multifamily housing market, we provide comprehensive property management services, leveraging technology to optimize performance and efficiency. ________________________________________ Mission Our mission is to deliver outstanding property management by cultivating vibrant communities, ensuring tenant satisfaction, and driving financial success, all while maintaining a superior workplace for our employees. We are committed to: • Enhancing the resident experience by maintaining high-quality living environments and fostering positive relationships. • Empowering employees by measuring performance, offering competitive compensation, and fostering a can-do results-driven culture. • Leveraging technology and innovative management practices to streamline operations and enhance communication. We take pride in our transparency, responsiveness, and proactive approach to property management, ensuring that all stakeholders benefit from our expertise and dedication. ________________________________________ Vision We strive to be different—a property management company recognized for integrity, professionalism, and a relentless commitment to excellence. Our vision is to: • Create the right balance between compensation and measurable results, fostering a performance-driven culture. • Attract and retain top talent by investing in the best people, operational strategies, and technology. • Set the industry standard for property management by delivering exceptional service and fostering communities where residents and employees feel truly at home. At Pier Rock Management, we are committed to continuous improvement, innovative leadership, and a people-first approach that sets us apart in the industry.
Description
Are you a hands-on problem solver who takes pride in keeping properties running smoothly and residents happy? We’re looking for a skilled and reliable Maintenance Technician to join our team at a well-maintained apartment community. This is a full-time role with rotating on-call responsibilities and an opportunity to work in a fast-paced, resident-focused environment.
Key Responsibilities
General Maintenance & Repairs
- Perform daily repairs in units and common areas:
- Plumbing: Leaks, fixture replacement, clogs
- Electrical: Outlets, switches, lighting
- HVAC: Filter changes, coil cleaning, minor fixes
- Appliances: Ovens, refrigerators, dishwashers, washers/dryers
- Carpentry & Paint: Cabinets, drywall, doors, touch-ups/full painting
Preventive Maintenance
- Conduct scheduled inspections and upkeep on major systems
- Seasonal prep (winterizing, HVAC tune-ups, pool care)
Resident Service Requests
- Respond to and resolve maintenance requests quickly and professionally
- Communicate with residents to ensure satisfaction
Unit Turnovers
- Prepare units for new residents: repairs, painting, cleaning, appliance checks
- Meet established deadlines for move-in readiness
Grounds & Amenity Maintenance
- Maintain landscaping, trash areas, and exterior property cleanliness
- Service amenities such as pools, gyms, and clubhouses
- Safety & Compliance
- Follow OSHA and company safety standards
- Identify and report hazards; use proper PPE
Emergency Maintenance
- Participate in on-call rotations for urgent issues (e.g., leaks, outages)
- Respond promptly and effectively to emergency situations
Inventory & Documentation
- Track tools, equipment, and supplies
- Update work orders and service records using AppFolio, ResMan, or similar systems
Qualifications & Skills
- Knowledge of plumbing, electrical, HVAC, carpentry, appliances, and general maintenance
- Strong troubleshooting and diagnostic abilities
- Time management and organizational skills
- Clear communication with residents and team members
Preferred (but not required) Certifications:
- EPA 608 (HVAC)
- Certified Pool Operator (CPO)
- OSHA 10 or 30
Physical Requirements
- Lift up to 50 lbs regularly
- Comfortable using ladders, working at heights, and in tight spaces
- Frequent bending, kneeling, climbing, and extended standing
- Outdoor work in all weather conditions
Schedule & Compensation
- Full-time role with rotating on-call, weekend, and after-hours availability
- Competitive hourly pay based on experience
- Bonuses and incentive programs may be available
Success in This Role is Measured By:
- Timely response to service requests
- Quality and speed of unit turns
- Completion of preventive maintenance tasks
- Resident satisfaction ratings
- Safety compliance and low incident rates
What We Offer:
- Hourly Pay: $17–$18/hour (depending on experience)
- Commissions & Bonuses
- Beachside Location: Work just minutes from the ocean in a relaxed, coastal environment
- Benefits: Health/Dental/Vision Insurance and opportunity for housing discount
- Friendly, team-oriented culture with supportive leadership
Ready to Join a Team That Values Skill, Efficiency, and Resident Satisfaction?
Apply today to be a key part of a community-focused, supportive environment where your work truly matters.
Salary
$18 - $19 per hour
Salary : $17 - $18