What are the responsibilities and job description for the Nutrition Service Rep, Call Center position at Piedmont?
Overview
This position will be working in the call center of the Dietary Department. This position will be taking food orders from patients, strong communication skills are needed for this role.
Responsibilities
Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets.
Qualifications
Education
This position will be working in the call center of the Dietary Department. This position will be taking food orders from patients, strong communication skills are needed for this role.
Responsibilities
Responsible for patient meal service food on assigned units, e.g., menu selections, tray assembly, delivery and pickup, special requests and needs, in-between meal food delivery. Communicate patient food issues/concerns and needs to team members within the department and interacts with nursing employees in regards to patient nutrition needs or requirements. React accurately and effectively to all changes to ensure efficient timing of services, accuracy of physician's ordered modified diets.
Qualifications
Education
- H.S. Diploma or General Education Degree (GED) Preferred
- 1 year previous food service or customer service experience Required
- Previous experience in applying the various diets used in hospital setting Preferred
- None Required
- SAFE Serve Certification ServSafe certification Preferred