What are the responsibilities and job description for the Academic Advisor position at Piedmont Virginia Community College?
Posting Summary
Working Title
Academic Advisor
Role Title
Education Support Specialist III
Role Code
29144-SW
FLSA
Exempt
Pay Band
Position Number
28200101
Agency
Piedmont Virginia Community College
Division
Piedmont Virginia Community College (Div)
Work Location
Albemarle - 003
Hiring Range
$52,500 - $58,500
Emergency/Essential Personnel
No
EEO Category
B-Professional
Full Time or Part Time
Full Time
Does this position have telework options? -Telework options are subject to change based on business needs-
Does this position have a bilingual or multilingual skill requirement or preference?
Work Schedule
Flexibility to work 40 hours weekly within the hours of 8:00 a.m. to 5:00 p.m. Monday -Friday. This is a full-time position providing in-person services for students at the main campus with the option of up to one telework day per week.
Sensitive Position
No
Job Description
Position Description – Academic Advisor
Piedmont Virginia Community College (PVCC) is a public, open access institution of higher education in the Virginia Community College System whose main campus is located in Charlottesville, Virginia. This is home to the Charlottesville Historic Downtown Mall, The Jefferson School African American Heritage Center, and the John Paul Jones Arena (JPJ). As a comprehensive community college, the College provides quality, accessible, and affordable educational opportunities for the residents of the City of Charlottesville and the counties of Albemarle, Buckingham, Fluvanna, Greene, Louisa, and Nelson. For more information, please visit: pvcc.edu
PVCC is known throughout the community and the Virginia Community College System for its exceptional faculty and staff, the quality of its programs and services, and the success of its students. PVCC seeks to attract, welcome, and retain individuals who reflect the communities we serve.
Position Title: Academic Advisor
Department: Academic Advising
Employment type: Full-time, Classified, exempt
Employment type: Full-time, Classified, exempt
Work Schedule: Flexibility to work 40 hours weekly within the hours of 8:00 a.m. to 5:00 p.m. This is a full-time position providing in-person services for students at the main campus with the option of up to one telework day per week.
Position Purpose: Academic advisors support and empower students to reach their academic & career goals by promoting an environment of shared responsibility that fosters an ongoing collaboration between advisors and students.
Duties and Responsibilities:
- Responsible for case management of assigned students including proactively monitoring their progress and helping to support increased student retention and completion.
- Act as the point of contact for students to help them progress in their academic pathways.
- Support the college’s efforts to bolster first-year momentum including helping to ensure student credit attainment.
- Advise students regarding academic interest, college course offerings, programs of study & academic requirements. Assist students in selecting courses that reflect individual needs and academic requirements.
- Manage student alerts in EAB Navigate360 and assist with other student success and retention activities.
- Document all student advising interactions in EAB Navigate360, maintain accurate student records.
- Utilize EAB Navigate360 as a tool to connect with students and faculty intentionally and proactively
- Meet with students and provide guidance/information on PVCC including academic plans, transfer resources, and student support resources.
- Refer students to college support services including financial aid, academic support (tutoring), and the Student Resource Center.
- Serve as the Express advisor (walk-in) and provide front desk coverage as needed.
- Provide transfer planning & advising including knowledge of guaranteed admission agreements.
- Participate in staff meetings and training sessions.
- Maintain confidentiality of records & information including FERPA compliance.
- Assist with advising and registration events including STAR, on-site high school events, and college registration events as well as division initiatives such as student orientation and Welcome Week.
- Participate in advisor training and Student Affairs staff development meetings.
Benefits include:
- Choice of health, dental, disability, and life insurance plans offered through the Commonwealth of Virginia
- Generous leave benefits
- Tuition waiver program for studies at PVCC and opportunities for professional development and career advancement
Special Assignments
May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.
KSA's/Required Qualifications
- Experience providing guidance, coaching, teaching, customer service, or case management in any setting that supports individuals’ goals or progress.
- Demonstrated ability to manage a caseload or group of clients/students, including proactive outreach and follow-up.
- Strong interpersonal and communication skills, with the ability to build rapport and convey information clearly.
- Ability to learn and use digital tools such as advising platforms, CRM systems, or databases (e.g., EAB Navigate360).
- Strong organization and time-management skills, including accurate documentation and tracking of interactions.
- Demonstrated ability to problem-solve and make appropriate referrals to resources or support services.
- Commitment to student-centered service supporting varied populations.
- Ability to work collaboratively with colleagues, faculty, and campus partners toward shared student-success goals.
- Flexibility to work a 40-hour week, including occasional support for events such as orientation or registration activities.
- Commitment to ongoing professional development and learning institutional policies, academic pathways, and student success practices.
Additional Considerations
- Experience in academic advising within higher education.
- Additional education in a related field.
- Work experience in a community college setting or within the VCCS (Virginia Community College System).
Operation of a State Vehicle
No
Supervises Employees
No
Required Travel
minimal
Posting Detail Information
Posting Number
CLS_4155P
Recruitment Type
General Public - G
Number of Vacancies
1
Position End Date (if temporary)
Job Open Date
11/14/2025
Job Close Date
12/01/2025
Open Until Filled
Agency Website
pvcc.edu
Contact Name
Email
Phone Number
Special Instructions to Applicants
In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth’s Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly called a Certificate of Disability) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans may also apply via the AHP if they also provide an AHP Letter. To request an AHP Letter, use this link:
Additional Information
Background Check Statement Disclaimer
The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link: http://ethics.dls.virginia.gov/
EEO Statement
The Virginia Community College System (VCCS) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, political affiliation, veteran status, sexual orientation, gender identity or other non-merit factors.
ADA Statement
The Virginia Community College System (VCCS) is an Equal Employment Opportunity employer and complies with the Americans with Disabilities Acts (ADA and ADAAA), to provide, reasonable accommodation to applicants in need of access to the application, interviewing, and selection processes when requested.
E-Verify Statement
VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.
Salary : $52,500 - $58,500