What are the responsibilities and job description for the Garden Center Manager position at Piedmont Feed & Garden Center?
Company Description Piedmont Feed & Garden Center is a family-owned, independent garden center serving Chapel Hill, North Carolina, and nearby communities since 1976. The team supports gardeners, homeowners, pet owners, and landscape professionals with knowledgeable service and quality products. The company emphasizes horticultural education, offering guidance to help customers create healthy, thriving outdoor environments. As a long-established local business, Piedmont Feed & Garden Center values community connections, practical expertise, and a welcoming atmosphere for both customers and team members. Applicants can expect to join a small, dedicated team focused on plants, pets, and outdoor living.
Role Description The Garden Center Manager is a full-time, on-site role based in Chapel Hill, NC. This role oversees day-to-day operations of the outdoor garden center and retail greenhouse, including supervising garden center staff, coordinating their schedules, and ensuring excellent customer service. The Garden Center Manager is responsible for merchandising plants and outdoir products, maintaining attractive and safe displays, and monitoring plant inventory levels and ordering. Daily tasks include advising customers on plant selection and care, managing employees, and supporting seasonal promotions. The role also involves maintaining horticultural standards, coordinating deliveries, and working closely with the leadership team to meet sales goals and uphold the center’s educational
mission.Qualifications
- Demonstrated experience in garden center, nursery, or retail management, with strong skills in staff supervision, scheduling, and daily operations.
- Knowledge of horticulture and plant care, including familiarity with regional plants, soils, pest management, and seasonal gardening practices.
- Strong customer service and communication skills, with the ability to provide clear, friendly guidance to gardeners, homeowners, and landscape professionals.
- Retail skills such as merchandising, inventory management, point-of-sale systems, and basic cash handling and reconciliation.
- Ability to perform physical tasks, including lifting products, working outdoors in varying weather, and standing for extended periods.
- Organizational and problem-solving skills, with attention to detail and the capacity to prioritize in a busy, seasonal environment.
- Comfort working collaboratively in a small team, with a positive attitude and willingness to learn and share horticultural knowledge.
- Prior experience in a garden center, wholseale grower, or related retail environment preferred; high school diploma or equivalent required, additional horticulture or landscaping education is a plus.