What are the responsibilities and job description for the Sales Support Representative position at Pictures With Class?
Company Description
Pictures With Class, founded in 1922, is a trusted full-service school photography company specializing in school portraits and yearbooks. We cater to students from preschool to high school, providing high-quality images and products. All processing is done in-house to ensure quality and timely delivery. With decades of experience, we are dedicated to capturing and preserving cherished school memories.
Role Description
This is a full-time, on-site role for a Sales Support Representative, based in Los Alamitos, CA. The role involves providing excellent customer service, ensuring customer satisfaction, and supporting sales initiatives. Daily tasks include assisting clients with inquiries, handling customer orders, resolving issues, supporting sales representatives, and maintaining strong business relationships through effective communication and interpersonal interactions.
Qualifications
- Strong Interpersonal Skills and the ability to build and maintain professional relationships
- Proficiency in Customer Support, focused on addressing inquiries and resolving concerns effectively
- Exemplary Communication skills to convey information clearly and professionally
- Experience in Customer Service and ensuring Customer Satisfaction
- Detail-oriented with strong organizational and multitasking abilities
- Proficiency with computer systems and office software
- Ability to work collaboratively in a team-oriented environment
- Previous experience in sales or a related field is a plus