Office Manager

Benefits:

• 401(k) matching
• Health insurance
• Competitive salary

Job Description: Office ManagerCompany: Pick's Gallery Location: Columbia, MO Industry: Specialized Construction & Home Improvement (Fireplaces & Heavy Glass Shower Doors)

Role Summary

We are seeking a highly organized, self-motivated & detail-oriented Office Manager to lead our daily operations. In this role, you will be the "nerve center" of our company, bridging the gap between our sales team, installation technicians, and customers.

The ideal candidate is self-motivated, quick learning, and understands the nuances of the construction or home improvement trade.

Key Responsibilities:

1. Customer & Showroom Excellence

• First Point of Contact: Greet showroom visitors, answer phone inquiries, and provide initial information on fireplace models and glass options.
  
  
• Lead Management: Qualify incoming leads and assign them to the appropriate sales representative.
  
  
• Problem Resolution: Act as a liaison between customers and the field team to resolve scheduling conflicts or service issues promptly.
  
  

2. Purchasing & Inventory Control

• Vendor Relations: Place orders with glass manufacturers and fireplace distributors. Track shipments to ensure materials arrive on-site before scheduled installation dates.
  
  

3. Administrative & Financial Management

• Invoicing & Collections: Prepare accurate invoices for residential and commercial clients. Follow up on outstanding accounts receivable. Prepare accurate billing for our accounts payable.

Qualifications & Skills

• Experience: 1-3 years of office management experience, preferably in the construction, hearth, HVAC, or glass industry.
  
  
• Software Proficiency: Experience with office software, QuickBooks, and the Microsoft Office Suite

• Communication: Exceptional verbal and written communication skills with a focus on professional customer service.
  
  
• Logistics: Strong geographical knowledge of the Columbia area to assist in efficient crew routing.
  
  

Physical Requirements & Work Environment

• Primarily an office/showroom environment.
  
  
• May occasionally need to assist in the warehouse to verify a shipment (ability to lift up to 25 lbs).
  
  
• Must be comfortable working in a fast-paced environment where priorities shift based on weather conditions or supply chain delays.
  
  

Why Join Us?

This is an opportunity to join a growing company with an outstanding reputation in the construction community. We offer advancement opportunities, competitive salaries, 401(k) match, health insurance and more!