Franchise Business Consultant

Job Title: Franchise Business Consultant

Location: Gilbert, AZ – In-person | Mon–Fri | 8:00 AM – 5:00 PM

Travel: Up to 60%-Domestic

Ability to Relocate: Gilbert, AZ 85297: Relocate before starting work (Required)

The Business Consultant will be responsible for overseeing all aspects of multi-club operations, ensuring an elevated level of customer satisfaction, and improving the growth and success of our facility.

Objectives

• Collaborate with Franchisee Owners in the development of performance goals and ensuring operational execution and excellence
• Collaboration with General Manager of our Chandler Club to identify operational needs and improved efficiencies each week
• Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration
• Establish and Measure KPI Performance
• Set strategic goals for operational efficiency and increased productivity
• New Club opening support
• Work with project managers on new system implementation adhering to Franchise requirements and operational needs
• Analyze current operational processes and performance, recommending solutions for improvement where necessary
• Organize and communicate intake process for Franchisee operational requests to ensure it is aligned with the brand
• Operational Leadership: Manage day-to-day operations of Pickleball Kingdom, including staff supervision, facility maintenance, and scheduling of events and activities.
• Facility Maintenance: Ensure the club's facilities and equipment are well-maintained and in excellent condition.

*Community Engagement: Foster relationships within the pickleball community, local businesses, and organizations to promote the club and the sport.

Preferred Skills and Qualifications

• Bachelor’s degree (or equivalent) in business administration or related field
• Experience in developing budgets and business plans
• Superior communication and follow through on executed plans
• Strong working knowledge of data analysis and performance metrics, using business management software (ex: SAP, ERP, CRM)

Required Skills and Qualifications

• 5 years in a field leadership role overseeing multiple locations in
• Franchising or related industry
• Masterful organizational, communication, and leadership skills, backed by previous
• professional success
• Superior knowledge of multiple operational functions and principles, including finance, customer service, production, and employee management
• Proven ability to plan and manage operational processes for maximum efficiency and productivity
• Ability to streamline or implement structures and roles that boost speed and efficiency while supporting rapidly shifting business demands
• Strong membership sales background

Accountability Factors

• Club's P&L
• Club's Membership Totals

Benefits:

• Health Insurance
• Vision Insurance
• Dental Insurance
• Paid Time Off
• Paid Holidays
• Eligible for Employee Equity Grant Program

Salary: $70,000 - $75,000