Member Services Associate (Pickleball Club)

We’re looking for a reliable and personable team member to support daily operations and deliver a great experience for everyone who walks through our doors. This position plays a key role in member interactions, check-ins, and overall facility flow. If you enjoy working with people in a fast-paced, community-driven environment, this could be a great fit.

Key Responsibilities

• Greet members and visitors in a friendly, professional manner
• Manage bookings, check-ins, and transactions using our system
• Respond to inquiries via phone, email, and in person
• Maintain a clean, organised front desk and common areas
• Complete routine light cleaning tasks as assigned
• Assist coaches and team members with day-to-day needs

Qualifications

• Prior experience in customer-facing roles (hospitality, retail, or similar) is a plus
• Strong interpersonal and communication skills
• Comfortable using computers and basic software systems
• Dependable, organised, and proactive
• Interest in sports or Pickleball is helpful but not required

Schedule & Hours

• Wednesday: 5:00 PM – 11:00 PM
• Thursday: 5:00 PM – 11:00 PM
• Saturday: 9:00 AM – 3:00 PM
• Sunday: 5:00 PM – 11:00 PM
• Additional on-call opportunities available
• Estimated 12–24 hours per week

Join a growing, energetic club environment where you’ll help create a welcoming and enjoyable experience for every player.

Job Type: Part-time

Pay: $14.00 - $15.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person

Salary : $14 - $15