Sales & Marketing Administrative Assistant

Who We Are: Picerne Residential is the property management division of The Picerne Group, which operates multi-family apartment communities across Southern California. Picerne Residential focuses on creating premium living experiences by providing exceptional customer service for all residents.

About the Position: Sales & Marketing Administrative Assistant is an individual contributor that supports the Picerne Residential Executive team in planning, organizing, and prioritizing all aspects of the business. Reporting directly to the Director of Branding & Experience and the Director of Digital Marketing, the Sales & Marketing Administrative Assistant serves as a company ambassador in this elite, fast-growing property group.

Key Position Responsibilities:

• Provide support and coordination on projects, with the ability to quickly re-prioritize in order to meet deadlines
• Responsible for distribution & compilation of various reports and financial data to the Executive team
• Manage vendor contracts and compliance documents
• Facilitate document processing which may include check requests and contracts
• Process invoices for office expenditures
• Prepare presentations, emails, memos and other written communications as needed
• Administer, organize and maintain project files, both electronically and in hard copy
• Attend project meetings and prepare meeting minutes as assigned
• Deliver optimum customer service by handling and routing escalated customer phone calls and emails
• Assist the Marketing team with social media content management
• Support Reputation Management strategy, including monitoring review sites, responding to reviews, and working with teams to improve engagement and reputation scores
• Assist Director of Branding and Experience in planning and execution of on-site resident events
• Monitor membership accounts with industry organizations and coordinate sponsorship events
• Audit web properties and make necessary content updates
• Assist in the creation of digital and print promotional material for email marketing, social media, posters, flyers, etc.
• Assist in creating and executing email marketing campaigns
• Perform competitor research and report on general market trends
• Prepare audit and present any necessary sales reports or data
• Collaborate with other corporate administrative and management team to create a positive work environment, including executing monthly/quarterly recognition lunches and meetings, seasonal and holiday events.

What You Bring:

• 2 years of experience in administrative support preferred
• Bachelor's degree preferred
• Ability to work proactively and autonomously on a daily basis
• Detail-oriented, organized and capable of managing tasks on multiple, concurrent projects
• Excellent verbal and written communication skills
• Well-developed interpersonal skills with the ability to establish highly functional relationships with diverse personalities both within and outside the company
• Proficiency in Microsoft Office applications, including Outlook, Word, Excel and PowerPoint
• Experience with Canva, Photoshop, InDesign or a similar graphic design software is a plus but not required
• High level of personal flexibility and willingness to pitch in where needed
• Strong customer service and time management skills
• High degree of professionalism and discretion dealing with confidential information
• Is a problem solver, takes initiative, and demonstrates a sense of urgency to complete priority tasks

What We Offer: Happy, healthy employees enhance our ability to assist our residents. That's why Picerne Residential strives to offer a competitive and robust benefits package to our team members!

• Competitive pay
• 401k retirement benefits with employer match
• Medical insurance
• Dental coverage
• Vision coverage
• Basic life coverage
• Paid vacation and sick leave
• 9 paid company holidays

Compensation: In the spirit of pay transparency, we are excited to share the pay range for this position is $23-$26 per hour, exclusive of fringe benefits or potential sales commission. Base pay is one part of the total package that is provided to compensate and recognize employees for their work.

Location: The position is required to be onsite full time at the Picerne Group Corporate Office located at 5000 Birch St., Newport Beach, CA 92660.

The Picerne Group is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf