What are the responsibilities and job description for the Entry-Level Customer Service/ Administrative Assistant |Bilingual English/Spanish position at Picasso Painting?
About Picasso Painting
At Picasso Painting, we take pride in delivering high-quality painting services to our clients in the Bay Area. Our team is the backbone of everything we do — and we're growing. We're looking for someone who wants to be part of a hardworking, people-first team, contribute from day one, and build a real career with us.
About the Role
This is an entry-level position designed for someone eager to learn, grow, and make a real impact from day one. You'll be supporting daily operations while being a key point of contact for our clients — so if you're naturally warm, organized, and thrive in a people-facing environment, this role is for you.
We're not just looking for someone to answer phones and file paperwork. We want someone who genuinely enjoys helping people, isn't afraid to follow up, and can juggle multiple tasks without losing their composure or their smile.
What You'll Be Doing
- Providing outstanding customer service to Picasso Painting clients — in person, over the phone, and via written communication
- Following up with clients proactively to ensure their needs are met and nothing falls through the cracks
- Answering and directing phone calls with professionalism and warmth
- Supporting scheduling, calendar management, and appointment coordination for team members
- Performing clerical tasks: data entry, filing, document preparation, and office correspondence
- Assisting various departments with administrative tasks to keep operations running smoothly
- Handling sensitive information with discretion and confidentiality at all times
- Contributing to a positive, team-oriented office environment
What We're Looking For
- Bilingual English/Spanish — this is a must; you'll be serving a Spanish-speaking clientele daily
- People-first attitude — you feel comfortable talking to clients, building rapport, and making them feel heard
- Sales and service oriented — you understand that every interaction is an opportunity to build trust and loyalty
- Strong follow-through — you don't let things slip; you follow up, check in, and close the loop
- Multitasker — you handle competing priorities in a fast-paced environment without losing attention to detail
- Eager to learn — you don't need to know everything on day one; you just need to want to grow
- Organized and detail-oriented — files, data, schedules — you keep things in order
- Team player — you support your colleagues and communicate clearly and kindly
Qualifications
- High school diploma or equivalent required; additional education in administration is a plus
- Proficient in basic office software (Google Workspace, Microsoft Office, or similar)
- Prior experience in an administrative or customer-facing role is preferred but not required
- Familiarity with phone systems and office equipment is a plus
Why Join Us
- Competitive hourly pay: $20.00 – $25.00 per hour
- Stable, full-time position with room to grow
- A team that values your effort, your personality, and your development
- Real responsibility from day one — not just busy work
Schedule & Details
- Full-time | In-person
- Monday through Friday 8:00 am to 16:30 pm
- Work location: El Granada, CA 94018
- Ability to commute or relocate to El Granada before start date is required
To Apply
Please submit your resume and include answers to the following:
- Are you fully bilingual in English and Spanish?
- Please list 2–3 dates and time ranges when you would be available for an interview
- Do you currently live in or are you able to commute or relocate to the El Granada, CA area?
Pay: $20.00 - $25.00 per hour
Work Location: In person
Salary : $20 - $25