What are the responsibilities and job description for the Server and Bartender position at Piattino?
About Us
We are a small, family-owned restaurant that takes pride in providing genuine hospitality, delicious food, and a welcoming atmosphere for every guest. As part of our team, you’re not just an employee — you’re part of our extended family.
Position Overview
Our Restaurant Server is responsible for creating a comfortable, friendly dining experience while maintaining the warm, personal service our restaurant is known for. This role blends professional service with a heartfelt, family-style approach to hospitality.
Key ResponsibilitiesGuest Service & Hospitality
- Welcome guests with warmth, sincerity, and a positive attitude.
- Build friendly relationships with regulars and new guests.
- Offer menu guidance and recommendations based on guest preferences.
- Ensure guests feel cared for throughout their visit—attentive but never rushed.
- Handle special requests with patience and flexibility.
Order Taking & Service
- Take accurate food and beverage orders using the POS system.
- Clearly communicate guest requests and modifications to the kitchen.
- Serve food and drinks promptly and with care.
- Manage pacing of courses to fit the guest experience.
Teamwork in a Family Environment
- Work collaboratively with other staff to maintain smooth service.
- Help wherever needed—this is a small team where everyone supports each other.
- Assist in side duties such as prepping, refilling water, polishing glasses, or clearing tables.
Cleanliness & Organization
- Maintain tidy tables, service areas, and workspaces throughout the shift.
- Reset tables quickly and neatly for the next guests.
- Follow all food safety and sanitation guidelines.
Payment & Checkout
- Present checks accurately and process payments efficiently.
- Handle cash and card transactions responsibly.
- Ensure accurate split bills or group payments when needed.
Qualifications & Skills
- Previous serving experience preferred, but we are willing to train the right person with a great attitude.
- Friendly, personable, and respectful toward guests and coworkers.
- Strong multitasking and communication skills.
- Ability to work in a fast-paced, small dining space.
- Basic food and beverage knowledge, or eagerness to learn.
- Food handler and alcohol service permits required (or willing to obtain).
Personal Qualities We Value
- Warm, welcoming personality.
- Dependable and punctual.
- Team player with a family-oriented attitude.
- Strong work ethic and willingness to help wherever needed.
- Kindness, humility, and genuine care for the guest experience.
Schedule & Availability
- Must be available to work evenings and weekends.
- Flexibility is appreciated as we operate with a small team.
Job Types: Full-time, Part-time
Pay: $16.30 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
Ability to Commute:
- Portland, OR 97209 (Required)
Ability to Relocate:
- Portland, OR 97209: Relocate before starting work (Required)
Work Location: In person
Salary : $16