Receptionist

The Receptionist will serve as the first point of contact for clients, agents, visitors, and field management. This position requires a polished and professional individual who can manage front desk operations, deliver excellent customer service, and provide administrative support to the General Office.

Key Responsibilities

• Greet and assist clients, agents, and visitors in person and by phone or email
• Answer incoming calls and direct inquiries appropriately
• Reserve conference rooms and coordinate meeting logistics
• Support events, including room setup, printing, catering, and guest access
• Assist with ad hoc administrative tasks and general office operations
• Troubleshoot office-related issues, including Wi-Fi concerns and coordination with technical support
• Maintain proactive communication with leadership through Microsoft Teams and in person

Required Qualifications

• At least 2 years of receptionist experience
• Proficiency with Microsoft Office 365, including Teams, Word, basic Excel, and PowerPoint
• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Professional demeanor and strong interpersonal skills
• Ability to work independently and take initiative
• Ability to work in a fast-paced, professional environment
• Willingness to complete required fingerprinting before starting

Preferred Qualifications

• Associate’s or bachelor’s degree, or equivalent professional experience