What are the responsibilities and job description for the Payment Poster position at Physicians' Primary Care of Southwest Florida?
Physicians’ Primary Care of Southwest Florida is a premier physician owned primary care practice with locations in Cape Coral, Fort Myers, and Lehigh Acres. We are currently seeking a Payment Poster to join our Central Billing team in Fort Myers. Schedule is Monday through Friday, Day Shift.
Sample of Responsibilities:
Physicians Primary Care of SWFL participates in E-Verify. Go to https://www.ppcswfl.com/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf for more information.
Sample of Responsibilities:
- Provide excellent customer service (friendly, courteous and helpful) to both our internal and external customers
- Retrieves batched EOBs from mail room clerk and accurately posts payments, makes write downs and transfers balances to corresponding patients’ account via computer and Medical Manager software.
- Posts denials and no pays in a timely manner.
- Produces a daily operator report and balances posted items to a report at End of workday.
- Produces an acceptable amount of posting to meet departmental needs.
- Communicates questions or concerns for prompt resolution.
- Informs the team leader or billing manager and other employees of any changes and updates concerning the collection or payments of accounts.
- Assists other office personnel in the performance of their duties as assigned and as workload permits.
- Two years of experience working in a high-volume medical office environment
- Great attention to detail and data entry accuracy
- Ability to handle all interactions in a professional, friendly and enthusiastic manner
- Excellent and professional customer service skills
- Knowledge of methods and procedures of health data systems
- Regular and reliable attendance is required
- 30 years of serving our Southwest Florida community
- Award-winning physicians
- Ability to advance and grow within our organization
- Health, dental, vision, disability and life insurances
- 401(k) with company match
- Free financial advising
- Paid Time Off (PTO)
- Paid holidays
- Company paid CE courses with CEdirect
- Reimbursement for position required certifications and/or license
- Employee Assistance Program (EAP)
- Employee Resource Assistance Program (ERAP)
- Discounted legal and document services
- Milestone gifts
- Employee appreciation events and gifts
Physicians Primary Care of SWFL participates in E-Verify. Go to https://www.ppcswfl.com/wp-content/uploads/2023/06/E-Verify_Participation_Poster_Eng_Es-06.22.23.pdf for more information.