What are the responsibilities and job description for the Patient Service Representative position at PHYSICIANS PREMIER ER?
Job Summary
Greet and register patients for evaluation and treatment. Verify medical insurance and ensure payment due at the time of service is collected. Always maintain a clean and neat appearance. Provide administrative support to the Nurse Manager/Facility Administrator and other staff as needed.
Duties and Responsibilities:
- Provides front office registration duties such as greeting and verifying, benefits, HIPAA consent forms, patient demographics, and payment receipts.
- Scans and enters patient information/medical reports in patient files through E-Power.
- Enters patient/service census and survey data.
- Provides medical records to other providers as requested with a medical release form signed by the patient.
- Properly log payment and cash receipts as required.
- Maintains adequate levels of supplies for patients’ use, such as water, coffee, condiments, and snacks.
- Performs duties to ensure the work area and restrooms are clean and free from hazards.
- Maintains confidentiality of patient and employee-related issues.
- Treat patients and their families with respect and dignity.
- Answers telephone in a polite manner, communicates clearly, and when necessary, transfers calls or information to the appropriate staff.
- Attends Patient Service Representative meetings as scheduled by the Nurse Manager/Facility Administrator, System Business Manager, or management staff.
- Performs other duties as assigned or requested.
Requirements:
- High School Diploma/GED
- 2-year experience in clerical support.
- Valid Driver’s License.
- CPR Certification preferred.
General Information
Physicians Premier is a full service, state-licensed, and 24/7 emergency room that is not directly connected to a hospital. It offers essentially the same services and functions, but with dramatically reduced wait times and a much more comfortable setting than traditional emergency rooms.
Physicians Premier was founded as a freestanding emergency room where patients could receive immediate care that was both high-quality and convenient. Time is crucial when it comes to critical health issues. Physicians Premier makes every minute count.
We offer attractive benefits, including medical, dental, vision, life, STD, paid time off after 90 days, and a 401(k) Plan.
Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements.
vs. 2026