What are the responsibilities and job description for the Patient Service Representative position at Physicians Premier ER?
REGION Houston Area
CATEGORY Front Office/Admin
LOCATION Houston, Missouri City
STATUS Now Hiring External Candidates
Job Summary
Greet and register patients for evaluation and treatment. Verify medical insurance and ensure payment due at time of service is collected. Maintain a clean and neat appearance at all times. Provide administrative support to the Front Office Manager and other staff as needed.
Responsibilities
- Provides front office registration duties such as greeting, verifying benefits, HIPAA consent forms, patient demographics and payment receipt.
- Scans and enters patient information/medical reports in patient files through E-Power.
- Enters patient/service census and survey data.
- Provides medical records to other providers as requested with medical released signed by patient.
- Properly logs payment and cash receipts as required.
- Maintains adequate levels of supplies for patients use such as water, coffee, condiments, and snacks.
- Performs duties to ensure work area and restrooms are clean and free from hazards.
- Maintains confidentiality of patient and employee related issues.
- Treats patients and their families with respect and dignity.
- Answers telephone in a polite manner and communicates and when necessary transfers calls or information to the appropriate staff.
- Attends Front Office Representative Meetings as scheduled by the Front Office Manager or management staff.
- Performs other duties as assigned or requested.
Requirements
- High School Diploma/GED and/or the equivalent combination of up to one (1) year experience in clerical support.
- Valid Driver's License.
- CPR Certification preferred.
General Information
Physicians Premier is a full service, state-licensed, and 24/7 emergency room that is not directly connected to a hospital. It offers essentially the same services and functions, but with dramatically reduced wait times and a much more comfortable setting than traditional emergency rooms.
Physicians Premier was founded as a freestanding emergency room where patients could receive immediate care that was both high-quality and convenient. Time is crucial when it comes to critical health issues. Physicians Premier makes every minute count.
We offer attractive benefits including, medical, dental, vision, life, LTD, STD, paid time off after 90 days, and IRA Plan.
Due to the anticipated volume of responses, we will contact only those candidates who most closely match our requirements.