Medical Receptionist

Job Overview
We are seeking a dynamic and detail-oriented Medical Receptionist to join our healthcare team. This vital role serves as the first point of contact for patients and visitors, ensuring a welcoming environment while managing essential administrative functions. The ideal candidate will possess strong communication skills, proficiency with electronic health record (EHR) systems, and a thorough understanding of medical terminology and billing procedures. Your energetic approach will help streamline clinic operations, enhance patient experience, and support the overall efficiency of our healthcare services.

Duties

• Greet patients and visitors warmly, providing exceptional patient service and addressing inquiries with professionalism
• Schedule appointments using medical scheduling software such as Epic, Meditech, or Athenahealth, ensuring optimal clinic flow
• Verify insurance coverage and perform insurance verification to facilitate smooth billing processes
• Manage patient check-in and check-out procedures accurately, updating electronic health records (EHR systems) like eClinicalWorks or Dentrix
• Collect and process payments, including copays and outstanding balances, utilizing medical billing and collection procedures
• Review documentation for accuracy, ensuring compliance with HIPAA regulations and proper coding using CPT, ICD-10, ICD-9 codes for medical procedures and diagnoses
• Maintain organized medical records, files, and documentation review to support efficient office operations
• Answer multi-line phone systems promptly with excellent phone etiquette; handle appointment rescheduling or cancellations as needed
• Support medical administrative tasks such as filing, data entry, and managing front desk responsibilities in a fast-paced clinic environment
• Collaborate with clinical staff to facilitate patient care plans and coordinate intake processes

Experience

• Prior experience working in a medical office or healthcare setting is required, preferably within clinics or dental offices
• Proficiency with EMR (Electronic Medical Records) systems such as Epic, Meditech, Athenahealth, or Eaglesoft is essential
• Demonstrated knowledge of medical terminology, ICD-10/ICD-9 coding, CPT coding, and medical billing practices
• Experience with insurance verification processes including Medicare and other third-party payers
• Strong computer skills including Microsoft Office Suite; familiarity with dental practice management software like Dentrix or Eaglesoft is a plus
• Excellent customer service skills paired with professional phone etiquette in a busy front desk environment
• Bilingual abilities are highly desirable to serve diverse patient populations effectively
• Previous clinic or hospital experience that includes handling medical records, documentation review, and health information management will be advantageous

Join us to be part of a dedicated team committed to delivering exceptional healthcare experiences! We value energetic professionals who thrive in a collaborative environment while providing top-tier administrative support. All positions are paid roles that contribute directly to the quality of patient care.

Pay: $15.00 - $19.00 per hour

Benefits:

• Health insurance
• Paid time off

Work Location: In person

Salary : $15 - $19