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Patient Account Representative

Physical Rehabilitation Network (PRN)
Nashville, TN Full Time
POSTED ON 12/31/2025
AVAILABLE BEFORE 2/6/2026
Position: Medical Collector

Schedule: Full Time (40 hours/week)

Location: Remote

Must Reside In These Following States

North Dakota, South Dakota, Idaho, Minnesota, Montana, New Mexico, Wyoming, Nevada, Texas, Arizona, Tennessee, Kentucky, Missouri, Oklahoma, Arkansas, Michigan

Pay: $18-20/hr, based on experience and state

About The Role

Join a fast-growing PT clinic network, supporting billing and collections from home. As a detail-oriented Medical Collector, you’ll manage claims, address inquiries, resolve account issues, and follow up on denials.

Job Duties

  • Timely follow up and resolution on claims with all Payors for unpaid, underpaid, or denied claims
  • Resolve denials and submit appeals
  • Respond promptly to billing inquiries from patients and insurance companies
  • Work open Credits on the A/R
  • Work with clinics to identify and resolve issues regarding outstanding account balances
  • Utilizes the most efficient resources to secure timely payment of open claims
  • Research assigned correspondence and takes necessary action to resolve requests
  • Ensures daily accomplishments contribute toward company goals for A/R

Benefits

  • Health, dental, and vision insurance
  • 401(k) with employer match
  • Paid time off
  • Flexible work-from-home setup

Requirements

  • 2 years of medical accounts receivable experience required
  • 1 year of resolving payor denials required
  • Understanding of medical claims processing
  • Experience with insurance systems
  • Knowledge of insurance including State and Federal rules and regulations as they relate to billing and collections
  • Ability to read an Explanation of Benefits
  • Knowledge of medical terminology

About Us

Physical Rehabilitation Network (PRN) supports 200 PT clinics across 16 states, focusing on operational support to allow therapists to provide the best patient care.

Salary : $18 - $20

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